SAP, INSTA & IT Support Executive
Burjeel Hospital
Total years of experience :16 years, 2 Months
IT & Application Support (SAP & INSTA)
•Provide training to doctors, Nurses & Admin staff’s about ISH Clinical Module, Material Management & Pharmacy Module.
•Attend end user’s day to day issues & Provide appropriate solutions.
•Create new users, Manage & Maintain user accounts.
•Create service master, Manage & Maintain Material services & price.
•Create Material Master, Manage & Maintain Materials & Drugs
•Pharmacy POS Implementation Testing
•Mapping Services with billing catalogs
•Generate Monthly & Weekly reports.
•Communicate with vender & provide input to new development
•Testing.
•Domain user creation & deletion
•Email accounts creation & deletion
•System, Software installation & maintenance.
•Printer & Scanner installation & troubleshooting
•Network crimping
•Help Desk tickets management
•Outlook configuration
Period : May to Dec
Roles and Responsibilities:
•LAN concepts, Routing and Switching, Configuring Inter-vlan communication.
•Setting up user accounts, permissions and passwords
•Overseeing security of all systems, especially the internet
•Troubleshooting
•Network Crimping
•Server Administration
Period : October to August.
Roles and Responsibilities:
•Credit Card Applications Sampling.
•Debit Card Lost Case Investigation
•ERGO General Insurance Marketing
•PRM
Period : August to September.
Roles and Responsibilities:
•Manage Sales, Purchase & Marketing
•Maintaining Management Information Systems
•Verify Enquiry, Quotations & Purchase Orders
•Project Planning
•Setting up user accounts, permissions and passwords
•Server Administration.
•Email creation & Outlook configuration to new user
•Board of Study :
•Board of Study :
•Board of Study :