Program Manager
McGraw-Hill Education
Total des années d'expérience :27 years, 8 Mois
Client Name: McGraw-Hill Education (April 2011 to October 2013)
Location: Columbus, Ohio, United States of America; Kolkata, West Bengal
Domain: Financial & Supply Chain
Designation: Program Manager
Achievements
✓ Handled multiple projects on Oracle, Unix and Reporting tool.
✓ Managed US managers and resources with 100% on-time delivery.
✓ Efficient issue resolution and risk management
✓ Directly dealt with senior managements in the position of directors
Responsibilities
✓ Program Management
✓ Program Governance
Client Name: Deutsche Bank (April 2005 to March 2011)
Domain: Banking and Financial
Designation: Program Manager
Achievements
✓ Instrumental in streamlining the process for new projects and projects taken over from another vendor.
✓ Achieved high Customer Satisfaction Index in number of instances
✓ Managed on-time high quality delivery in steep timeline.
✓ The cost budget estimation was with in tolerance limit 90% of the time.
✓ Scope and cost management were done effectively and without any major deviation
✓ Managed multiple applications (with 100+ resources) with number of tightly coupled interfaces.
✓ Efficiently managed production support projects in 24/5 support system.
✓ Successfully transitioned applications from other vendors.
✓ Successfully integrated systems using WebMethods Integration Server
✓ Handled production rollout of two critical releases in Trade Finance domain
✓ Managed account having all the teams e.g. Development, Design, Testing, Infrastructure, Domain
Responsibilities
✓ Delivery Management ( Development and Maintenance)
✓ Cost Budgeting and financial management
✓ Transitioning new Applications from third party vendor
✓ Scope Management
✓ Process Set Up and program governance
✓ Requirements Gathering
✓ WebMethods Integration Server Lead
✓ Client Management.
✓ Oracle and UAT Technical Lead
Client Name: Telstra, Australia (Dec 2003 to Mar 2005)
Designation: Project Leader
Environment\Technologies: Oracle 9i/10g, UNIX-HP, Visual basic 6.0, Perl
Responsibilities
✓ Transition Lead
✓ Client Management.
✓ Technical Lead
✓ Onsite-Offshore coordination
✓ Successful transition from another vendor.
✓ High performance award from Infosys
Client Name: Schlumburger, USA (Jul 2002 to Nov 2003)
Designation: Module Leader
Environments\technologies: Visual Basic 6, Oracle 8.x, Crystal Report 8.0, ESRI's Map Object, Sheridan Data Object
Responsibilities
✓ Module Lead
✓ Technical Lead.
✓ Requirements Gathering
✓ Client Interfacing
✓ Onsite-Offshore coordination
✓ Successful implementation of the module with zero customer complaint
Client Name: Carnival Cruise Line, USA (Jun 2001 to Jun 2002)
Designation: Module Lead\Team Member
Environment\Technologies: Visual Basic 6, Sql Server 2000, Webmethods, MSMQ, COM, XML, XSL
Responsibilities
✓ Technical Consultant
✓ Module Lead
✓ Client Interfacing
Achievements
✓ Instrumental in implementing Webmethods and single point of contact for any architectural design change.
✓ Achieved high performance award.
Client Name: Frito-Lay, USA (Jan 2000 to May 2001)
Designation: Team Member
Environments\Technologies: Java, Corba, Oracle
Responsibilities
✓ Programmer
✓ Back Up Configuration Controller
• Non-IT Experience -Aug 1996 to Nov 1999- Assistant Engineer
Bachelor of Chemical Engineering
• Higher Secondary - 1st Division (71.3%) - St Xavier's College -1991. • 10th Standard - 1st Division (80%) - New Alipore Multipurpose - 1989