Suzan Qtban, Group Human Resources Director

Suzan Qtban

Group Human Resources Director

Mets group

Location
Jordan - Amman
Education
Master's degree, MBA
Experience
21 years, 4 Months

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Work Experience

Total years of experience :21 years, 4 Months

Group Human Resources Director at Mets group
  • Jordan - Amman
  • September 2018 to March 2023

Group HR Manager Mets Holding Group (Sep. 2018 - 01/03/2023) cosist of:
• Levant World for Mobile trading LLC co. (Samsung Mobile phone authorized distributors in Jordan). Since Jan. 2016.
• D & C Offshore co. (authorized labor providing for the National Electrecity CO. IN Jordan contracting to read electricity monthly consumption & print bills.
• Jordan International for radio prodcasting co. (Sawt Elghad radio station).
• Modern Media co., a radio stations industry (Play fm & Nshama fm).
• Ahdath Alyom electronic news.
• G.A.A Holding co. Volvo cars authorized agents in Jordan.
• Sabaho for lebanease Manakeesh (food services).

Responsibilities Duties as bellow:
• Responsible for all human resources activities that includes employment, compensation, employee relations, benefits, training and development.
• Interview job applicants; review application/resume; evaluate applicant skills and make recommendations regarding applicant's qualifications,
• Develop and maintain relationship with employment agencies, universities and other recruitment sources.
• Maintain and develop the company salary structure, job documentation, and job evaluation and appraisal system.
• Maintain the payroll system with coordination with the finance department.
• Prepare the relevant documentation for employee’s vacations and leaves.
• Design and conduct new employee orientations.
• Administer and explain benefits to employees, serve as liaison between employees and insurance company.
• Work and coordinate with government officials (Ministry of Labor, Social Security Organization) to resolve labor relation issues.
• Recommend, develop and schedule training and development courses.
• Provide advice, assistance and follow-up on company policies, procedures, and documentation.

• Recommend, develop and maintain human resource data bases, computer software systems, and manual filing systems.
• Develop and recommend operating policy and procedural improvements.
• Other duties as assigned.

Human Resources Manager at Unity for mobiles Ltd.
  • Jordan - Amman
  • December 2001 to August 2018

• Responsible for all human resources activities that includes employment, compensation, employee relations, benefits, training and development.
• Interview job applicants; review application/resume; evaluate applicant skills and make recommendations regarding applicant's qualifications,
• Develop and maintain relationship with employment agencies, universities and other recruitment sources.
• Maintain and develop the company salary structure, job documentation, and job evaluation and appraisal system.
• Maintain the payroll system with coordination with the finance department.
• Prepare the relevant documentation for employee’s vacations and leaves.
• Design and conduct new employee orientations.
• Administer and explain benefits to employees, serve as liaison between employees and insurance company.
• Work and coordinate with government officials (Ministry of Labor, Social Security Organization) to resolve labor relation issues.
• Recommend, develop and schedule training and development courses.
• Provide advice, assistance and follow-up on company policies, procedures, and documentation.

• Recommend, develop and maintain human resource data bases, computer software systems, and manual filing systems.
• Develop and recommend operating policy and procedural improvements.
• Other duties as assigned.

Education

Master's degree, MBA
  • at Albalqa applied University
  • June 2011

Masters thesis in Human resources information systems and its effectiveness on achieving competitive advantage for companies

Specialties & Skills

HR Business Partnering
HR Strategy
Human Resources Management Systems
Human Resource Development
interpersonal skills
communication & team coaching
technical & business writing
communication Skills
Team Building / management
human resources activities
teamwork
office management
performance management
time management
payroll
operational hr
• Technical Proficiency
• Diplomacy and Conflict Resolution
• Strategic HR Management
• Communication Skills
• Confidentiality and Discretion
• Conflict Resolution and Relationship Building
• HR Metrics Analysis
• Compliance and Legal Knowledge
• Ethical Conduct
• Resilience and Positivity
• Analytical Thinking
• Change Management
• Diversity and Inclusion

Languages

English
Expert
Arabic
Expert

Training and Certifications

Payschale systems (Training)
Training Institute:
sanaya
Jordaniam labour law (Training)
Training Institute:
ministry of labour
SPHR (Training)
Training Institute:
Morgan
Date Attended:
December 2005