Finance Support Officer
SGS GULF Limited
Total des années d'expérience :16 years, 5 Mois
Handling the accounts, credit controlling, sending monthly/weekly statements to clients, following up payments, payment allocations.
-Collecting past due debts for Barclays Credit Card and Loans
-Skip tracing customers who are out of contact
-Preparing database of customer, and their information
-Making daily telephone calls and negotiating with customers and thereby increasing production for the company
Conducting detailed process training while keeping trainees alert and motivated
To deliver training sessions in adherence with process manuals and rigid training schedules for American Express
Provide weekly training reports to the management as well as business units
Updating process manuals when required
Understanding Business and Quality Assurance reports and prepare training need analysis to identify areas of performance improvement for existing staff of American Express
Conducting gap analysis to better the current new hire training program
Detailed understanding on process and business needs
Conduct induction for new hires
Delivering training requirements timely and qualitatively
Secured distinction in Geology for the bachelors degree. received certificates of appreciation for being the top collector as a recovery specialist fr Altisource financial Solutions