svetlana mikhailova, Front Desk Receptionist

svetlana mikhailova

Front Desk Receptionist

Damac Properties

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Master, geography
Expérience
15 years, 4 Mois

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Expériences professionnelles

Total des années d'expérience :15 years, 4 Mois

Front Desk Receptionist à Damac Properties
  • Émirats Arabes Unis - Dubaï
  • Je travaille ici depuis juin 2018

Welcomes visitors, Maintains security by following procedures, Maintains safe and clean reception area

Receptionist à Mary beauty salon
  • Fédération de Russie
  • mars 2015 à novembre 2017

• Greet clients, walk them to the proper beauty station and inform beauticians of their arrival.
• Book and confirm appointments via phone and email
• Offer beverages to the clients who are in the waiting area
• Inform clients about new services and discounts
• Cross-sell services and products when appropriate

aviation security operator à Lviv International Airport
  • Ukraine
  • mai 2012 à novembre 2014

• Screening passengers and their carry-on baggage
• Screening checked baggage; Airport access controls
• Screening of airport workers
• Work with X-Ray scanner and metal detector

Receptionist à PZU Insurance Company
  • septembre 2007 à septembre 2011

Lviv, Ukraine
• Greet clients, visitors and guests as they enter into office
• Provide information regarding products or services of the company
• Schedule, reschedule and cancel appointments
• Answer telephone calls and transfer calls to the appropriate person
• Respond to emails and office correspondence
• Keep work area clean and tidy on a constant basis

Éducation

Master, geography
  • à Lviv National University
  • janvier 2007

Etudes secondaires ou équivalent,
  • à Lviv State Professional technical College
  • janvier 2001

Specialties & Skills

LANGUAGES
CUSTOMER RELATIONS
MICROSOFT ACCESS
MICROSOFT EXCEL
MICROSOFT OFFICE
MICROSOFT WORD
SCANNERS
TELEPHONE SKILLS

Langues

Anglais
Expert
Russe
Langue Maternelle
Ukrainien
Expert