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Swati Shanker, Senior Director-Digital Transformation

Swati Shanker

Senior Director-Digital Transformation ·EmiratesNBD

United Arab Emirates

Master's degree, Marketing and Information Technology

Work experience

Total years of experience: 23 years, 5 months

Senior Director-Digital Transformation

January 2018 - Present

EmiratesNBD

Dubai, United Arab Emirates

January 2018 - Present

Company industry:
Banking
Job role:
Banking

Business Consultant

March 2016 - December 2017

TAKAUD DIFC

Dubai, United Arab Emirates

March 2016 - December 2017

Responsible for business set up in DIFC
Managing the PR plan for TAKAUD DIFC
Developing NRI business
Company industry:
Financial Services
Job role:
Consulting

Senior Team Manager

December 2012 - September 2015

First Gulf Bank

Dubai, United Arab Emirates

December 2012 - September 2015

. Manage a team of 15 Relationship Managers
. Strategize and execute sales plan for Wealth and Bancassurance business.
. Organize contests & activities to motivate team to achieve high productivity.
. Execute trainings to enhance skills on products, processes and sales management.
. Help team members achieve their personal financial goals through orientation, assessment & appraisal.
. Unlock new avenues to create business opportunities for team.
. Ensure adherence to business compliance requirements.
. Maintain and improve service quality standards.
Company industry:
Banking
Job role:
Management

Relationship Manager, Private Banking

May 2010 - November 2012

HDFC Bank Ltd

Dubai, United Arab Emirates

May 2010 - November 2012

HDFC Bank Ltd, Dubai, UAE May 10 onwards
Relationship Manager, Private Banking
• To organize wealth management events and promotions
• Managing PAN India RM channel for UAE based NRI clients of the bank
• Managing UAE based Private Banking client relationships of the bank
• Generating revenue through sales of financial products to high net worth clientele
• Managing HNI account relationships, Providing portfolio management assistance
Company industry:
Banking
Job role:
Banking

Relationship Manager, International Wealth Management

December 2008 - May 2010

Citibank N.A

United Arab Emirates

December 2008 - May 2010

Citibank N.A., Dubai, UAE Dec. 08 - May 10
Relationship Manager, International Wealth Management
• To organize wealth management events and promotions
• To develop and track personalized financial portfolio for high net worth clientele,
based on risk-reward profiles and ongoing market scenarios
Company industry:
Banking
Job role:
Other

Senior Manager, Wealth management for high net worth clientele

December 2007 - November 2008

Kotak Mahindra International Limited

United Arab Emirates

December 2007 - November 2008

Kotak Mahindra International Limited, Dubai, UAE Dec. 07 - Nov. 08
Senior Manager, Wealth management for high net worth clientele
• To design personalized financial structures for high net worth clients
• To develop personalized life insurance solutions
Company industry:
Banking
Job role:
Other

Relationship Manager, Wealth management for diverse clientele

October 2005 - October 2007

MashreqBank

United Arab Emirates

October 2005 - October 2007

MashreqBank, Dubai, UAE Oct. 05 - Oct. 07
Relationship Manager, Wealth management for diverse clientele
• To provide comprehensive financial services to business owners in coordination with the SME division
• To generate new investment business by reactivating dormant accounts
• To strategize for sales promotion of wealth management services and products
Company industry:
Banking
Job role:
Other

Financial Planning Manager, Wealth management for diverse clientele

September 2003 - August 2005

Hongkong and Shanghai Banking Corporation Limited

Pune, India

September 2003 - August 2005

Hongkong and Shanghai Banking Corporation Limited, Pune, India Sep. 03 - Aug. 05
Financial Planning Manager, Wealth management for diverse clientele
• To accrue business clientele by staff referrals
• Consistently ranked among top 5 performers in Western India and top 10
performers in India for the two year period
Company industry:
Banking
Job role:
Other

Financial Services Consultant, Life insurance services

December 2002 - August 2003

ICICI Prudential Life Insurance Co. Ltd

Pune, India

December 2002 - August 2003

ICICI Prudential Life Insurance Co. Ltd., Pune, India Dec. 02 - Aug. 03
Financial Services Consultant, Life insurance services
• To customize life insurance products for diverse clientele
Company industry:
Insurance & TPA
Job role:
Other

Management Trainee, Marketing

June 2002 - December 2002

KGK Jewellery Pvt. Ltd

Hong Kong

June 2002 - December 2002

KGK Jewellery Pvt. Ltd., SEEPZ, Mumbai, India Jun. 02 - Dec. 02
Management Trainee, Marketing
• To strategize business development in Japanese and Middle Eastern markets
• To organize national and international jeweler exhibitions
• To explore European markets for new business opportunities
• Worked in Mumbai, Hong Kong and China offices of the group
Nominated to represent KGK at the world's largest jewellery fair in Hong Kong
Company industry:
Industrial Production
Job role:
Marketing and PR

Education

Indian Institute of Modern Management

May 2002

May 2002

Master's degree, Marketing and Information Technology

India

Indian Institute of Modern Management Post Graduate Diploma in Business Management (M.B.A.) Jul. 00 - May 02 • Major: Marketing and Information Technology • Class Rank 1 (among 65 students) • Internship: Implementation of my recommendations at HCL Comnet, India

Rohilkhand University

April 2000

April 2000

Master's degree,

India

M.J.P. Rohilkhand University Master of Science May 98 - Apr. 00

Rohilkhand University

May 1998

May 1998

Bachelor's degree,

India

• College Rank 1 (among 150 students)

Rohilkhand University

April 1998

April 1998

Bachelor's degree, Botany, Zoology, Chemistry

India

• College Rank 1 (among 80 students) Bachelor of Science May 95 - Apr. 98 • Major: Botany, Zoology, Chemistry

Skills

Transformation
Expert
Transformation
Expert
IT Transformation
Expert
IT Transformation
Expert
Process Transformation
Expert
Process Transformation
Expert
Wealth Management
Expert
Wealth Management
Expert
BUSINESS DEVELOPMENT
Expert
BUSINESS DEVELOPMENT
Expert
CLIENT SERVICING
Expert
CLIENT SERVICING
Expert
FINANCIAL SERVICES
Expert
FINANCIAL SERVICES
Expert
LIFE INSURANCE
Expert
LIFE INSURANCE
Expert
Transformation
Expert
Transformation
Expert
Digital
Expert
Digital
Expert
Team Management
Expert
Team Management
Expert
Communication Skills
Expert
Communication Skills
Expert
Presentation Skills
Expert
Presentation Skills
Expert

Languages

Hindi
Expert
English
Expert

Training and Certifications

Certifications
International Certificate in Advanced Wealth Management: Applied Financial Advice & Management
Aug 2016
Lean Six Sigma Green Belt
Jul 2015
CII Award
May 2013
Association of Mutual Funds in India
Jan 2003