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Sweety Nikhitha  Koppala , Digital Health Coordinator

Sweety Nikhitha Koppala

Digital Health Coordinator·JOHNSON & JOHNSON

India

Master's degree, Health Care Administration

Work experience

Total years of experience: 5 years, 4 months

Digital Health Coordinator

December 2023 - January 2025

JOHNSON & JOHNSON

New York, United States Hybrid

December 2023 - January 2025

• Led end-to-end deployment of digital health systems, including EHR
and telemedicine platforms, optimizing patient recruitment
workflows and reducing enrollment times by 15%.
• Ensured documentation accuracy and compliance with GMP/GLP
guidelines across digital health and data management systems.
Supported QA audits and prepared compliance reports to
maintain high-quality standards.
• Collaborated with clinical, regulatory, and QC teams to ensure data
integrity and
documentation completeness. cnducted quality checks on datasets
and supported risk assessments for system validation.
• Collaborated with clinical teams to identify and target patient
populations for clinical trials, ensuring compliance with ethical
guidelines and improving recruitment efficiency.
• Implemented KPI tracking and performance dashboards to monitor
recruitment metrics, identifying areas for process improvement and
optimizing resource allocation.
• Trained healthcare professionals and research staff on digital
health tools, improving recruitment processes and data
management.
• Supported risk assessments and corrective actions to maintain
patient safety and regulatory compliance during trial
recruitment.

Company industry:
Pharmaceutical Manufacturing

Senior Process Executive, Revenue Cycle Management (RCM)

January 2021 - January 2023

COGNIZANT TECHNOLOGY SOLUTIONS

Hyderabad, India Remote

January 2021 - January 2023

• Managed complex claims and billing processes, improving
operational efficiency and ensuring timely recruitment of
participants for clinical trials by reducing administrative barriers.
• Monitored data accuracy and compliance with healthcare
documentation standards. Applied quality control principles to
ensure completeness and reliability of records.
• Identified and implemented process improvement initiatives to
enhance operational efficiency. Supported audit readiness through
detailed documentation and reporting.
• Worked closely with clinical teams to ensure eligibility verification
and participant documentation were accurate and up-to-date,
supporting smooth trial recruitment.
• Conducted process optimization initiatives, reducing claim
backlogs by 30%, which indirectly improved patient onboarding
timelines for trials.
• Developed training materials for new hires, fostering greater
understanding of clinical trial procedures and patient engagement
strategies.

Company industry:
IT Services

Clinical Trial Assistant

January 2018 - January 2020

PHARMADEEP REMEDIES

Hyderabad, India Remote

January 2018 - January 2020

• Assisted in patient recruitment and enrollment for clinical trials,
conducting eligibility assessments and ensuring all regulatory
documents were completed.
• Conducted analytical testing of trial formulations and recorded
results under GMP- compliant procedures. Maintained laboratory
logs, calibration records, and ensured sample traceability.
• Supported QA and R&D teams in performing quality reviews and
data analysis.Assisted with in-process quality checks, documentation
verification, and sample preparation.
• Participated in developing ibuprofen effervescent tablet
formulations to improve bioavailability and stability. Led the informed consent process and communicated trial
expectations, fostering positive relationships with participants.
• Supervised research staff, ensuring consistent application of study
protocols and patient safety standards.
• Developed and optimized data-gathering processes, increasing
trial accuracy and reducing recruitment delays.

Company industry:
Pharmaceutical Manufacturing

Education

Gannon university

May 2025

May 2025

Master's degree, Health Care Administration

United States

Jawaharlal Nehru Technological University

January 2022

January 2022

Master's degree, Masters of pharmacy

India

Jawharlal Nehru Technological University

January 2020

January 2020

Bachelor's degree, Pharmaceutical Sciences

India

Skills

ANALYTICAL CHEMISTRY

Intermediate

ANALYTICAL TECHNIQUES

Intermediate

DATA MANAGEMENT

Intermediate

FOOD REGULATIONS

Intermediate

GOOD LABORATORY PRACTICE GLP

Intermediate

GOOD MANUFACTURING PRACTICES

Intermediate

HIGH PERFORMANCE LIQUID CHROMATOGRAPHY

Intermediate

IN PROCESS QUALITY CONTROL SYSTEM

Intermediate

PROCUREMENT

Intermediate

QUALITY CONTROL

Intermediate

Hobbies and interests

Reading books , singing,dancing, workout

Best employement award in johnson & johnson . Best score target award winner in cognizant Best production control award in pharma deep remedies