Senior Manager IT
Icon Offshore Berhad
Total years of experience :21 years, 3 Months
• Managed IT Department for onshore and offshore users, ensuring smooth IT operations
• Assisting in optimizing usage of BASSnet system for Procurement, Crewing and crew payroll data submission to Finance department
• Implemented systems for Vessel Operation and Chartering Departments, enhancing audit issue tracking, certificate management, and client invoicing.
• Assisted Crew HR Department in accurate payroll by implementing and maintaining crew hiring records.
• Integrated 3rd party tool for seamless data transfer between invoicing, vessel operation, and finance systems.
• Migrated email system to cloud-based platform, improving reliability and accessibility.
• Established online system and cloud-based backup for disaster recovery.
• Developed and enforced IT policies, adhering to best practices and regulations.
• Managed IT budget, optimizing resource allocation
• Preparing and maintaining Sarbanes-Oxley (Sox) IT Audit
• Managing and supporting local and regional systems
• Preparing and overseeing IT budgets/IT purchasing
• Managing IT Department on day-to-day operation
• Developing Helpdesk system based on ITIL framework
• Assisting IT Manager in managing IT Operation
• Level 2 global support for desktop users
• Managing network and supporting end users
• Supporting end users in HQ and remote sites