Assistant Supervisor
Transguard
Total years of experience :12 years, 6 Months
-Plan and assist the teams in cash services route planning
- Verify & approve application administration e.g. location updation, location amendment & new
crew staff detail
- Administrate salaries, duty roster and work out leave entitlement
- Provide secretarial or executive services for higher management
- Prepare activity report, dashboard, minutes of meeting and various other reports
-Identify and escalate situations requiring urgent attention
- Resolving customer & billing quires
- Organize internal & external staff training
- Organize regular meeting with other departments
- Escalating system/application issue with Transtrack project team & ICT.
- Keep posted external departments with the department updates
Managing cash counter operations
Clearing of Inward & Outward cheques
Opening and closing of Accounts
Handling of remittance & locker operation
Responsible for Pins & ATM custodian, & Stop payment
ATM replenishment & receive Captured Cards
Co-ordination to ATM reconciliation for chargeback claim
Resolving of customer quires
Weekly & Monthly balancing of operation format
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Financial Accounting Cost Accounting Economics