operations representative
Concentrix - India
مجموع سنوات الخبرة :3 years, 9 أشهر
worked as technical suppport engineer for an American client
Taking ownership of customer issues reported and seeing problems through to resolution
Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues
Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams
2 years masters degree in computer applications