سيد أشفق

Coordinated ATM maintenance and repair, ensuring minimal downtime and efficient service.
Collaborated with electricians, service engineers, and technicians to troubleshoot and resolve electrical and technical
issues.
Managed regular system backups, recovery processes, and disaster recovery plans to safeguard critical data.
Trained students and junior employees in government client systems, network operating systems, and security
protocols.
Led multi-disciplinary teams for timely resolution of technical issues, reducing operational delays.
Developed and implemented preventive maintenance strategies to enhance ATM uptime.
Ensured compliance with data protection regulations in backup and recovery systems.
Optimized operational workflows, contributing to smoother ATM service operations across the region.
Managed relationships with vendors and third-party service providers to ensure adherence to SLAs and contract terms.
Generated and analyzed reports on ATM performance, downtime, and maintenance costs for senior management,
providing insights for operational improvements.