Information System Analyst
NESTLE WATERS
مجموع سنوات الخبرة :15 years, 9 أشهر
Key Accomplishments
• As Project Integrator implemented a full fledged Home & Offices bottled water delivery Front end system for the lower Gulf markets including Key user training and UAT.
• Reduced the post implementation support IT issues by 80% by leading a testing initiative improvement program. This support life cycle involved rigorous meetings and calls with the software vendor.
• Validating database integrity for correct operational feedback in order to maintain Business continuity. The project resulted in positive financial impact in the implemented fiscal year. The project generated lucid decision-making figures resulting in ground breaking closest-to-reality actualization.
• Worked on various other projects like paper less environment, Data Cleansing, Data Quality Check, Incentive tool, KPI Dashboards for senior management etc. to name a few.
• As a software engineer worked on various projects involving C#, ASP.net, SQL server technologies for major clients.
• Delivered error free web application within set project deadlines. Gained laurels and appreciation from the client.
Key Responsibilities as Systems Analyst for Lower Gulf Markets:
• As a project integrator Implemented HOD front end solution in Lower Gulf Markets (Qatar, Bahrain and UAE).
• Worked towards sustainability of the implemented system by handling support issues internally and also work with the vendor for support and new requirements from the operations.
• Document process flows and develop requirements for functional improvements and enhancements.
• Identify "bottlenecks" and implement new and improved processes and policies.
• Analyze businesses of varying sizes to determine the financial impact of potential investments.
• Conduct activity-based analysis of business processes and make recommendations based on the findings.
• Handled System upgrades and business process revisions.
• Identified process boundaries and determined opportunities to automate processes and functions.
• Developed metrics used to determine inefficiencies and areas for improvement.
• Elicited stakeholder feedback and input through interviews and surveys.
• Led cross-functional teams to analyze and understand the operational impacts and opportunities of technology changes.
• Led a cross-functional team of engineers, QAs and UX designers to develop features and fix product defects.
• Business trips to lower gulf markets in order to implement and sustain the business application.
Key Projects:
Data Migration for Microsoft Dynamics Ax Implementation
• ERP system implementation for Lower Gulf Markets as Project Integrator
• ISIT Policies and Procedures
• Quarterly Business Trips to Lower Gulf Markets for Data Analysis
• Security and Compliance in ISIT
• Data Cleansing and Data Quality Check
• Paperless Environment / Improving end user productivity
• ACTIVEWHERE software implementation in LG markets
• Sustainability of ISIT systems in LG region
• Visit to Lisbon, Portugal for ESCROW as a system expert.
• Was taken on board for Bank of America project, involving ASP.Net and web technologies.
Key Projects:
1) Project Title: MART and IRCN
Client Name: DHL
Duration: 1.3 Years
Team Size: 8
Technologies: ASP.NET 3.5, C#, SQL SERVER 2005, SVN, Visual Source Safe.
Roles and Responsibilities:
Worked as a developer on a Logistics project in .Net 3.5 technology. The project is developed using C# ASP.NET, SQL Server 2005. Developed web pages related to the application and also involved in every phase of the project, covering full SDLC. Worked on IRCN - Intercompany Request for Credit Note tool and developed it from scratch covering the whole SDLC. Delivered an error free product to the client within project deadline.
2) Project Title: I55 TOOLS SUSTENANCE
Client Name: AVAYA
Duration: 6 Months
Team Size: 20
Technologies: VB.NET, Net 3.5, MS Access DB, Tortoise SVN, VB 6.0
Roles and Responsibilities:
Worked on developing a windows desktop tool which was used for porting the data from a USB stick to phone terminal. The project was a Windows Application in .Net. I have used VB.Net language for developing and enhancing the tool. Provided excellent sustainable support for this application.
3) Project Title: KING-PRINTER FIRMWARE DEVELOPMENT
Client Name: HP
Duration: 9 Months
Team Size: 25
Technologies: C# .Net 3.5, C/C++, HPUX, Clear Case, Shell scripting
Roles and Responsibilities:
Worked as a printer firmware developer, was also into developing windows based printer firmware development in C# .Net 3.5. Code Build and Integration in UNIX platform.
Major in Information Technology
90.50% in 12th standard, received silver medal and other momentos for outstanding performance in Intermediate. Scored 90.33% in SSC. Received Gold Medal From Siasat Excellence academy.