Executive - HR & Personnel
ETA Zenath Group of Companies
Total years of experience :7 years, 3 Months
Company: ETA Zenath Group of Companies (Member of ETA Star Group)
Designation: Executive - HR & Personnel.
Reporting to: Manager - HR
Period: 10 July 2006 - Present
Company Profile: ETA Star Group is one of the world's leading Conglomerate, which was established in UAE in the year of 1973 and having established business across the globe. It is having operations in more than 23 countries across the globe.
Job Profile: Recruitment Process: ➢ Recruitment process of the company coordinating with Corporate HR.
➢ Preparing & releasing advertisements.
➢ Receiving CV's against advertisement, Screening the profiles and sending forwarding it to the requisite department heads, preliminary short listing, and Scheduling appointments
➢ Issuing call letters to the short listed candidates for Interviews.
➢ Arranging & coordinating interviews, coordination with overseas candidates.
➢ Arranging Offer & appointment letters through SAP.
➢ Coordinating with process of manpower planning & budgeting along with the various departmental heads to arrange the logistics of the recruitment process employees required, selection of advertising media, Preparation of advertisements, short listing as per candidate specification, Curriculum Vitae analysis of specific technical abilities and references, assuring of confidentiality and arranging interviews for short listing candidates, processing appointment letter. Ensuring that the recruitments are all in alignment with the Manpower Plan.
➢ Coordinating induction & Orientation program with HRD for newly recruited staff's.
➢ Visa processing for the selected employees using SAP HR Recruitment module.
➢ Regular correspondence with recruiting department.
➢ Co-ordination with overseas Manpower agencies for required manpower on long term basis.
➢ Provides advisory support to departments, regions on all aspects of the HR function.
Performance Management / Training & Development: ➢ Coordinating with departments for the scheduled employee training activity.
➢ Monitoring the probationary confirmation period of the employee on SAP
➢ Processing performance appraisals for periodically and annually on SAP HR. Personnel Development module.
➢ Coordination of promotion/grade revision panel interview.
➢ Identifying HR quality trends of other organization and recommend ideas for improving and maximizing efficiency of company's HR services.
➢ Preparation & maintenance of job description for the new & existing employees in SAP and modifying the existing job description as per the nature of the new job with guidance of HR manager.
➢ Arranging & coordinating of training programs with Human Resource development dept (HRD),
➢ Arranging Exit interviews, conducting employee's Opinion survey.
Administration/Personnel Duties: ➢ Maintain HR Master Data on SAP HR Personnel Administration module.
➢ Maintain/oversee various HR information systems and reports.
➢ Ensuring all Job Descriptions and organization structure are updated accordingly on SAP HR Organizational Management module.
➢ Supervise, Support & Train all HR Assistant & Executives (End users) for smooth work on SAP HCM.
➢ Coordinating HR / Personnel related correspondence with our branches such as Saudi, Doha, Kuwait, Muscat, Sudan, Libya and USA.
➢ Creating / Processing overseas salaries & benefit packages with prior approval from the Divisional / Department heads.
➢ Handling all labor related issues (for e g: - Absconding, Long leave, Late coming, grievances etc
➢ Coordinating on investigations regarding employment related complaints/grievances.
➢ Maintaining Staff & Workmen accommodation camps.
➢ Assisting in finalizing the labor camps.
➢ MOL inspections for labor wages and time sheets.
➢ Ticket booking/Rent a car booking for executives.
➢ Maintenance of all employee's Confidential Files.
➢ Processing / follow up Emergency, Housing & Educational Loans timely with Corporate HR department.
➢ Distress fund & In house insurance follow ups
➢ Activities pertaining to day to day office functioning, attendance & absences, leave planning management, maintenance of personnel records, statistical information related to employees.
➢ Full & Final settlement of accounts & Gratuity to outgoing employees.
➢ Generating/Compiling reports through SAP as per the management requirements.
Liaison of visa processing: ➢ Processing / follow up of Residence Visa, Work Permit & Passport renewals with Liaison department.
➢ Applying overseas visas for Managers/Executives.
➢ Visa transfer/visa interchange.
SAP HR Functional Dexterous: SAP ORGANIZATIONAL MANAGEMENT - OM
➢ Creation & Maintaining Organizational Structure and Units of an Enterprise.
➢ Customized the Enterprise Structure by creating the Personnel Area & Sub-area, assigned it to the corresponding Company code, defined Employee Groups & Sub-Groups, Payroll area and Organizational key - PPOME, PP01, PO10, PPOM_OLD
➢ Configured relationships between Organizational Units, Jobs, Positions, Work Centers, Cost Center Assignments and Tasks using simple and detail maintenance- PO03, PO13, PP01
➢ Created and maintained the organizational structure objects like Organizational Unit, Jobs, and Positions.
➢ Customizing the account assignment for cost center at department level.
SAP PERSONNEL ADMINISTRATION - PA
➢ Creation and Maintenance master data using transaction PA30, and PA40 Personnel Actions & Reasons for actions for hiring a person, pay change, promotion, transfer, retirement, resignation / termination, change entry data after payroll as per the enterprise requirements. Info types (Actions - 0000, Org. Assignment - 0001, Personal Data - 0002, Address - 0006, Planned working time - 0007, Basic Pay - 0008, Bank Details - 0009, Recurring Payments & Deductions - 0014, Additional payments - 0015)
➢ Defined and maintained pay scale types, areas, groups and levels for defaulting wage types in basic pay.
➢ Customized personal data family data and addresses to facilitate entry of employee information
➢ Created the Wage type catalog and group for Basic Pay, Recurring payments and deductions, Additional payments.
SAP PERSONNEL DEVELOPMENT - PD
➢ Creation and Maintaining Appraisals using Transaction codes - App create, App change & App search.
SAP RECRUITMENT - RC
➢ Integrated recruitment with PA, OM, PD modules
➢ Maintain media, recruitment instruments, position, personnel officer, status, and status reasons
➢ PB10 - Initial Entry of applicant master data, PB20 - Display applicant master data
➢ PB30 - Maintain applicant master data, PB40 - Applicant actions, PB50 - Display Applicant Activities
➢ PB60 - Maintain Applicant Activities
➢ Generating Appointment Orders using Infotype-502
➢ Processing visa requests as per ETA group visa request format.
Experience (Contd .)
Company: Bharthi Telecoms
Reporting to: Customer Service Manger
Designation: Customer Service Executive
Period: 4 Sept. 2004 - 31 Dec. 2005
Company Profile: Bharthi Telecom is one of the world's leading and India's largest cellular service providers, which was established in India in the year of 1996 having more than 40 % customers in all over India. It is having operations in more than 39 countries across the globe.
Job Profile: ➢ Dealing directly with customers either by telephone, electronically or face to face
➢ Responding promptly to customer inquiries
➢ handling and resolving customer complaints
➢ Obtaining and evaluating all relevant information to handle inquiries and complaints
➢ Performing customer verifications
➢ Processing orders, forms, applications and requests
➢ Directing requests and unresolved issues to the designated resource
➢ Managing customers' accounts
➢ Keeping records of customer interactions and transactions
➢ Recording details of inquiries, comments and complaints
➢ Following up with details of actions taken
➢ Communicating and coordinating with internal departments
➢ Following up on customer interactions
➢ Master of Business Administration at National Institute of Business Management, Chennai - India.
➢ Bachelor of Corporate Secretary ship at The New College, Chennai - India. (University of Madras)
➢ Up to 12th STD in Gill Adarsh Mat. Hr. Sec. School, Chennai - India. (State Board of Chennai - India)