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Syed Hasin Akhtar, Product & Operations Manager

Syed Hasin Akhtar

Product & Operations Manager·Talabat Al Maktab- Ezorder Office Supplies

Saudi Arabia

Bachelor's degree, Graduate

Work experience

Total years of experience: 17 years, 4 months

Product & Operations Manager

July 2014 - Present

Talabat Al Maktab- Ezorder Office Supplies

Riyadh, Saudi Arabia

July 2014 - Present

I am working as an HP (Hewlett Packard) Product & Operations Manager with Ezorder Office Supplies. My duty includes training the sales department on any new launches of HP printers and supplies. Also, taking care of the sales and quarterly targets. One of the most important duties is the monthly and weekly report for HP products. Keeping in touch with my counterparts in Europe and planning the events and meetings.
Taking care of the Logistics and Purchase of the HP products. There are many more which have been mentioned in my resume.

Company industry:
Marketing
Job role:
Sales

Product & Operations Manager (HP)

January 2014 - Present

Talabat Al Maktab Co Ltd (EZOrder).

Riyadh, Saudi Arabia

January 2014 - Present

• Develop purchasing strategies and identify buying trends to keep the business profitable
• Conduct self-guided research to become familiar with what products are available as well as their costs
and benefits
• Search available products to find the best combination of quality, price, and delivery
• Negotiate policies and contracts with various suppliers
• Manage deliveries to confirm compliance with contracts
• Monitor stock levels and verify purchase requisitions
• Identify damaged or defective goods and work out an alternative solution with the supplier
• Keep detailed records and prepare and submit necessary reports
• Maintain professional relationships with all key suppliers
• Attend various conferences, supplier plants, and vendor interviews to stay informed about changes and
advancements in the industry
• Ensure that almost 100% of our clients are SBD customers to avail of the maximum compensation from HP
• A part of the HP MPS team to ensure that our clients stick to us for a long period and provide the
best services to the client. Also, prepare the deals and contracts for new clients and invoice the same
once the printers are delivered.
• End to end management of the HP products lifecycle, mainly Supplies and Printers, from concept to
phasing out of the product(s).
• Purchase and procurement of the items from the supplier.
• Proper storage and maintenance of the items.
• To be an advocate for the customer, always keeping their interests in mind.
• To manage and communicate effectively with cross-functional teams.
• To be an expert in the product and keep up to date with technological advances.
• Development and execution of the product roadmap.
• Perform business analysis with subject matter experts and customers.
• Identification of new opportunities; product enhancements; and line extensions.
• Development of documentation to support the approval, design, development and launch of the product.
• Identification of new target markets.
• Identification, specification and prioritization of features, functionality, and capabilities.
• Definition implementation and maintenance of the marketing mix and business models for the product.
• Facilitate development and implementation of high impact and differentiated product positioning and
messaging.
• Development and implementation of the launch strategy.
• Facilitate development of high impact sales tools.
• Development of sales and channel training materials.
• Education of the sales force about products and solutions.
• Monitoring of the marketplace, customers, and competitors.
• Definition and implementation of strategies to counter competitors.
• Joint presentations with sales for key customers.
• Joint relationship management with sales for key customers.
• Evangelizing the product at industry events, seminars, and customer briefings

Company industry:
Retail & Wholesale
Job role:
Sales

Sales Trainer

March 2012 - May 2014

Maruti Suzuki

Bengaluru, India

March 2012 - May 2014

Managing a team of sales executives to ensure maximum effectiveness of the sales force.
Teaching about the company facts and ethics.
Prepared new sales representatives by conducting orientation to sales process.
Enhancing the product Knowledge in workforce.
Enhancing Communication and interpersonal Skills.
Selling techniques.
Ensured that the training is conducted within the budgetary limits.

Company industry:
Automotive Dealership & Distributor
Job role:
Training and Development

Communication Trainer

January 2009 - January 2012

Dale Carnegie

Bengaluru, India

January 2009 - January 2012

• Instruct students on interpreting literature.
• Assign books to read, including classics and contemporary novels.
• Teach students about the structure and content of the English language, including proper grammar,
spelling, and sentence structure.
• Teach about different literary styles.
• Create instructional resources for use in the classroom.
• Meet course and school-wide student performance goals.
• Participate in ongoing training sessions.
• Create lesson plans and modify accordingly throughout the year.
• Maintain grade books.
• Grade papers and perform other administrative duties as needed.
• Write grant proposals to gain funding for further research.

Company industry:
Corporate Management Office
Job role:
Training and Development

Education

Graduate college

August 2024

August 2024

Bachelor's degree, Graduate

India

GPA (percentage): 69%

GPA (percentage): 69%

Skills

Sales and Marketing
Expert
Sales and Marketing
Expert
Product Launch
Expert
Product Launch
Expert
Purchase Management
Expert
Purchase Management
Expert
Communication Skills
Expert
Communication Skills
Expert
Management
Expert
Management
Expert
Management Skills
Expert
Management Skills
Expert
Purchasing Skills
Expert
Purchasing Skills
Expert
Leadership Skills
Expert
Leadership Skills
Expert
Product Knowledge
Expert
Product Knowledge
Expert
Communication and Presentation Skills
Expert
Communication and Presentation Skills
Expert
AGILE PRODUCT DEVELOPMENT
Intermediate
AGILE PRODUCT DEVELOPMENT
Intermediate
BUSINESS DEVELOPMENT
Intermediate
BUSINESS DEVELOPMENT
Intermediate
CANON EOS DSLR CAMERAS
Intermediate
CANON EOS DSLR CAMERAS
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPUTER HARDWARE
Intermediate
COMPUTER HARDWARE
Intermediate
EPSON QX 10
Intermediate
EPSON QX 10
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
OPERATIONS MANAGEMENT
Intermediate
OPERATIONS MANAGEMENT
Intermediate
PRODUCT DESIGN
Intermediate
PRODUCT DESIGN
Intermediate
SOFTWARE DEVELOPMENT
Intermediate
SOFTWARE DEVELOPMENT
Intermediate
Sales and Marketing
Expert
Sales and Marketing
Expert
Product Launch
Expert
Product Launch
Expert
Purchase Management
Expert
Purchase Management
Expert
Communication Skills
Expert
Communication Skills
Expert
Management
Expert
Management
Expert

Social profiles

Languages

English

Expert

Hindi

Native Speaker

Urdu

Expert

Arabic

Beginner

Training and Certifications

Training
Sales Trainer
Maruti Suzuki Automobiles
Mar 2013
Soft skills Trainer
Dale Carnegie
Feb 2011

Recommendations

Ashar Alam

Feb 2017

Feb 2017

Colleague

i have known Mr Akhtar for the past 6 years. He is really a boon for any organization. He is highly multitasking and creative.

Hobbies and interests

Sports like Football and Lawn Tennis

Playing and watching football has been my passion since my childhood days. I have represented my school team, college team, district team and state team in football.