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Syed Hasnain Naqvi, Product Executive

Syed Hasnain Naqvi

Product Executive·Travco LLC

United Arab Emirates

Bachelor's degree, marketing

Work experience

Total years of experience: 14 years, 11 months

Product Executive

January 2015 - Present

Travco LLC

Dubai, United Arab Emirates

January 2015 - Present

Working on various E-Business systems for travel and tourism (i.e. I-Travel, Illusions online, Stella & Destimo).
Understanding and loading the hotel contracts into the system.
Maintaining the inventory and allocation of the hotel.
Studying and analyzing the demand trends in the market.
Supporting and coordinating with the contracting team to ensure quality standard and timely delivery.
Establishing relationships with the hotel reservations for keeping the inventory available at all times.
Communicating business trends with internal partners.
Company industry:
Hospitality & Accomodation
Job role:
Administration

Customer Service Operator

October 2014 - November 2014

Emitach Mobiles Solution

Dubai, United Arab Emirates

October 2014 - November 2014

Taking calls of customers, resolving their queries. Emailing the customers.
Activating Etisalat Sim Cards and the data package of customers.
Using MS-Excel for reporting and database records.
Company industry:
IT Services
Job role:
Administration

Customer Service Representative

September 2012 - September 2014

vibes

Dubai, United Arab Emirates

September 2012 - September 2014

Events like Big5, WFES (World Future Energy Summit), ATM (Arabian Travel Market), and Rugby 7's.

•Roles and responsibilities:
*Using the system effectively to bring accurate information for future use.
*Fast use of the software to serve customers and avoiding mistakes at the same time.
*Communicating with the customers and gathering information as much as possible.
Company industry:
Marketing
Job role:
Customer Service and Call Center

Supervisor

June 2012 - September 2014

IML Group

Dubai, United Arab Emirates

June 2012 - September 2014

Worked as the supervisor of promoters for IML group on different product promotions.

Roles and responsibilities include:
*Providing the stall and other items necessary for the promotion to the specific outlet.
*Making sure that all the requirements mentioned by the clients are fulfilled.
*Keeping an eye on the promoter and evaluating her at the end of the promotion on the basis of her attire, product knowledge, time-in & time-out, and sales.
Company industry:
Marketing
Job role:
Sales

Cashier of F&B services

April 2013 - April 2013

Gitex 2013

Dubai, United Arab Emirates

April 2013 - April 2013

Roles and responsibilities include:
*Handling the petty cash given at the start.
*Communicating with F&B stall people.
*Making sure the cash amount at the end matches the transaction entries done in the system.
Company industry:
Computer Hardware & High-Tech Manufacture
Job role:
Customer Service and Call Center

Customer Service representative

February 2012 - April 2013

dulsco

Dubai, United Arab Emirates

February 2012 - April 2013

Have participated in many trade center events as a volunteer and cashier (Cirque Du Soleil, boat show, & various concerts).
Company industry:
Management Consulting
Job role:
Customer Service and Call Center

Promoter

September 2011 - September 2011

wide angle events

Dubai, United Arab Emirates

September 2011 - September 2011

Fitness first promotion at an event "yoga fest" in Dubai Knowledge Village.

Roles and responsibilities include:
Attracting and reaching customers to come to the stall.
Engaging them by asking them to play the games at the stall.
Providing them information about the brand.
Giving out one day free work-out passes at fitness first gyms.
Making a database of interested people (Their names and numbers).
Taking pictures and uploading them on social websites to get hits.
Company industry:
Marketing
Job role:
Marketing and PR

Direct Sales Representative

June 2011 - August 2011

Capola

Dubai, United Arab Emirates

June 2011 - August 2011

Calling the clients and conveying technical information to them.
Driving to the location to collect client's documents.
Submitting the documents to the bank.
Company industry:
Banking
Job role:
Sales

Document Management Coordinator

February 2011 - April 2011

infasme

Dubai, United Arab Emirates

February 2011 - April 2011

Identifying the mistakes in the form
Validating the forms
Accessing them into the system
Arabic typing
Company industry:
Telecommunications
Job role:
Support Services

Salesperson

October 2009 - October 2009

Gitex 2009

Dubai, United Arab Emirates

October 2009 - October 2009

Temporary salesperson of laptop's and accessories for metropolitan.

• Roles and responsibilities include:
* Selling products.
* Boosting sales by reaching to the people and distributing them flyers to create awareness about our outlet's schemes and promotions.
Company industry:
Computer Hardware & High-Tech Manufacture
Job role:
Sales

Education

Shaheed Zulfiqar Ali Bhutto Institute of Science and Technology

September 2014

September 2014

Bachelor's degree, marketing

United Arab Emirates

H.H Sheikh Rashid Al Maktoom Pakistan School

January 2010

January 2010

High school or equivalent, I-com

United Arab Emirates

Pakistan Education Academy

January 2007

January 2007

High school or equivalent, Computer sciences

United Arab Emirates

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Urdu

Expert

Arabic

Beginner

English

Expert

Hobbies and interests

Sports

Captain of university teams of cricket, football and volleyball. Finalists in Bits Pilani sports festival cricket tournament.