Head - Sales & operations (GCC)
Doha Connection
Total years of experience :19 years, 11 Months
Accountabilities -
Key Account & Channel Partner Management
Channel Partner Enablement strategies
P&L Management
Software Application Sales - Driving Solution & Services from wide range of leading technology product vendors like Microsoft, SAP, Oracle, Security Solutions, Master Data Management, and Open Tools & Customized Applications.
Application Management: CRM’s / ERP’s (Microsoft/SAP/Oracle/SAGE/Newgen/Open Tools)/IRM’s/DLP’s with concrete understanding on its Business Development & implementation approach guidelines.
Cloud & Virtualization - Adept to drive, execute & sign off Cloud & Virtualization based projects
Messaging Solutions - Channels
• SMS
• GPRS
• Mobile Applications -Blackberry, Windows, IPhone, IPad, Android
IT Consulting & Outsourcing
Achievements (Success Stories)-
Successfully outsourced .NET Consultants at one of the client (Oil & Gas), Doha for a contract of 04 years.
Outsourced Consultants SAP - ABAP & OBIEE at Hemaya Securities, Qatar for a contract of 03 years.
Successfully placed SAP FI CO Consultants in one of the Ministry in Doha, Qatar.
Successfully implemented complete SMS Solutions at Supreme Judiciary Council, Qatar; General Directorate of Customs, Qatar;ICT Qatar, Emiri Deewan and many others
Implementation of IRM Solutions - Banks & Automobile Sales & Services by replacing existing Vendor
Windows Upgrade, Migration and Data Security solution - One of the leading Bank in Doha by replacing existing Vendor
Billing achieved 4 Million (USD)
Achieved recognition from Partners like Wipro & Zylog Systems Ltd for contributing significantly for penetrating into the local market & helping them to achieve remarkable Sales Number
Successful implementation for Mobile Banking Project at Bahrain Islamic Bank, Bahrain along with partner - Zylog Systems
Made Doha Connection as Local Sponsor for Wipro in Qatar - 45 plus Wipro consultants under Doha Connection pay role
Created Business partnership with Wipro/Tata Teleservices/SAGE/ Newgen for the region
Developed a complete Delivery and NOC Team at two places in India (Bangalore & Hyderabad)
Accountabilities.
Responsible for New Business Acquisition with large Clients & Prospects
In charge to handle ERP's (SAP & MS Dynamics), Mobility Solution and other software driven applications
Accounts Mapping & closing large value deal in the directed Verticals
Providing IT Consulting & Resources in the business engagement.
Accountable for penetrating into the Bahrain market/region and thus to take forward the same expertise as exercised for Qatar
Achievements:
Successfully achieved sales target for 2012 in billing 2 million QAR
Successfully achieved sales target for 2013 in billing 2.5 million QAR
Successful implementations of Corporate Internet Banking/ Retail Internet banking at Barwa Bank, Qatar; SMS G/W at Doha Bank, Qatar Islamic Bank, Qatari Diar, Qatar University
Successful implementation of Field Force Management at Kahrama, Qatar
Successful implementation of Asset Tracking Solution at Nakilat, Qatar
Accountabilities.
Over seeing business activities for various Software’s/applications like Right Fax Server, an Enterprise level E-Fax from Open Text (Core Business) in Doha, Qatar.
Over seeing business activities of Mobility Solution, an Easi SMS Server from Inspire - Tech, Singapore.
Delivering Sales Presentation of the Fax Server in relation with the other applications like SAP/Oracle/Lotus/MS Exchange etc. along with the Presentation for the Mobility Solutions.
Assisting the channel partners in business activities as well as guiding them in probing the client’s exact requirement for overall Business engagements.
Guiding team members on projects completion.
Achievements:
Successful installation of Open Text Right Fax, Cortado Servers, Easi SMS Servers etc in Ministries & Corporate across the region.
Successful Open Text Right Fax Training programs to Partners.
Over Achieved Sales Target with 300% growth in the region.
Achieved Best Salesperson of the year 2011 from Open Text.
Achieved recognition from the Principals - Open Text for building active channel partners across the region.
Manager Sales North (August 2008 - May 2009)
Accountabilities
• Handling the sales of Voice Communication Server, Alcatel - Lucent Omni PCX Office to Corporate in New Delhi/NCR/Punjab.
• Delivering Demonstration of the IP Ready Switch.
• Assisting the team members on designing the solution/architecture and finally on closures.
• Guiding the Project Team for signing off the Projects.
Achievements
• Played a pivotal role in establishing tie-ups with Corporate.
• Projected the Solution within the competition & made a win winsituation.
• Designed the solution to give a better ROI to the clients in line with the existing Infrastructure.
• Achieved the overall Sales Target of Rs 85 lakhs (Q1, Q2, and Q3 & Q4)
Territory Manager (August 2007 - March 2008). Responsible to generate revenue by selling Alcatel Lucent OMNI PCX Switch (IP enabled Switches) to large Corporate Houses and Government Outfits.Cut throat competition was from CISCO, SIEMENS, AVAYA, PANASONIC and other third party IP enabled EPABX switches.Was responsible to get revenue generated through the team.Pre Sales Team was also handled by me for the demonstration purpose and technical engagements.Sales closure and building own sales funnel and the team was most critical and crucial.
Joined as - Sr. Business Development Executive (June 2004-July 2007) .Building Sales Funnel for the Delhi region.Lead generation and closure of the same.Reporting to the Team Leader on daily basis.Updating the sales funnel by using CRM.Getting the sales funnel validated on weekly basis.Closure of the sales opportunity by giving demonstration of the product (Alcatel-Lucent OMNI PCX IP enabled Voice Switch).
Career Progression: Joined as - Sales Trainee (January 2004).Roles and responsibilities were defined to nurture the market with the product directly to the clients as well as through developing the channel partners across New Delhi & NCR.
Sales Officer (January 2004 - May 2005)
Accountabilities
• Selling of Mail E Mail Server - Postmaster, Internet related services like Mail Hosting, Web Hostingand Domain Registrationto Corporatethrough Channel Partners in Delhi/NCR.
• Training the Channel Partners to install the Mail Server & the related services
• Generating leads, converting into active Prospects/Buyers.
• Penetrating region by adding more channel partners.
• Organising workshops/free POC's to Corporate.
Achievements
• Bagged 2nd position among Top 5 sales person in the North India.
• Made 35 active channel partners in New Delhi/NCR.
• Achieved the Sales Target of Rs 25 Lakhs.
SCHOLASTICS
• PGDBM (Major: Marketing; Minor: Human Resource Development) from Indian Institute of Science and Management, affiliated by AICTE, under Ministry of Human Resource Dept. New Delhi, India. Year of passing 2002-04
•M.Phil (Masters in Philosophy) with specialization in Management from The Global University, recognized by University Grant Commission, Ministry of Human Resource Development, Govt. Of India (2009)
• Undergone Project Work Titled "Consumer Perception and Preference for Information and Communications Technology (ICT) Companies".
• Accredited Management Teacher from All India Management Association, New Delhi, India.
Technical Contour
• Certified Sales Professional from Open Text on Fax Server Sales Fundamentals/FoIP& Fax Press
• Certified Sales Professional from Inspiretech - EasiSMS Solution
• Certified Sales Professional on E-Mail Server-Post Master from Quantum Link
Communications, New Delhi, India
• Undergoing Sales certification - Microsoft
INDUSTRIAL EXPOSURE
Organisation: Oriental Trade Links, Bangalore in the year of 2003. (Summer Project)
Project Undergone: Study of Purchase Pattern of Corporate/Promotional Gifts
Description-Surveyed & met the Marketing Managers of the Companies in the Industrial Areas of Bangalore city for finding what kind of Corporate/promotional gifts are used. On the basis of feedback a subsequent report was made connoting the trend and actual requirement for Corporate /Promotional Gifts.
Organisation: Telerex Communications India Pvt. Ltd, New Delhi in the year of 2003. (Winter Project)
Project Undergone: -Consumer preferences on different available Voice Servers in New Delhi & NCR .A report was made on the existing Voice Servers of different make like Alcatel-Lucent, Siemens, Avaya, NEC, CISCO & Panasonic PABX. Feedback gathered from the end user based on technology, quality, and service from the Vendors helped in compiling & subsequent submission of the report.
PERSONAL VITAE
Current Address: Umm Ghuwailina, Doha, Qatar
Passport No: Z2486075
The purpose of undergoing this Management Oriented engagement was to obtain an insight on the various Telecommunication (ICT) Co's like Airtel, Vodafone, Aircel, Tata, Bharat Sanchar Nigam Limited and many others in India.A comparison was drawn based on the findings/research in terms of services that the end users were granted by these Service Providers.The conclusion based on the feedback of the end users not only helped them but also helped the Service Providers how to be different from the Competitions both in terms of Services & Commercials.A report was submitted to the University as a major part of this program (Masters in Philosophy - Marketing Management) and the records were stored for ready future reference.
Full time two years course in Business Management (Masters in Business Management) from one of the most reputed Institute in India being approved and affiliated from the Ministry of Human Resource Department, New Delhi,India .Had dual specializations i.e. Major Specialization was Marketing Management and Minor Specialization was Human Resource Development.The Institute is duly authorized and certified from the Ministry and AICTE.
It was a 03 year regular Degree program in the field Chemistry. The three years were categorized as Part 1 (First Year), Part 2 (Second Year) & Part 3 (Final Year - Honors). The degree program covered three major subjects as Organic Chemistry, Inorganic Chemistry & Physical Chemistry along with the subsidiary papers as Botany & Zoology.The First & Second year, the subjects were Organic, Inorganic , Physical and Subsidiary subjects.The third year was the Final Year, exclusively major subjects only i.e.Organic, Inorganic & Physical Chemistry.