Sales Manager
AFTC
مجموع سنوات الخبرة :14 years, 0 أشهر
• Grew sales and boosted profits by applying proactive management strategies.
• Boosted sales by conferring with customers to evaluate purchase requirements and recommend best- fit company offerings.
• Engaged with customers to effectively build rapport and lasting relationships.
• Completed orders and organized product deliveries to meet customer time tables.
• Implemented marketing strategies which resulted in 12% growth of customer base.
• Initiated two key partnerships which resulted in 54% revenue growth.
• Achieved additional $500, 000 revenue for ME region by appointing new strategic partners in KSA and Bahrain.
• Provide technical service support to customers for LORD Structural Adhesive technologies in market areas such as general industrial, transportation, railway and construction segments, guide the customers to proper technical solutions
• New application Development for existing products/new products.
• Plan, supervise, conduct, and document field trials and laboratory experiments related to internal knowledge building projects and programs to address customer needs and inquires
• Plan and present technical/product seminars or training sessions to channel partners, customers and internal sales team.
• Application marketing: Support the use of LORD SA products in a wide range of industries. Communicate this vision and articulate the business case internally and to current and potential customers.
• Handling and conducting seminars, presentations and trade shows
New application Developments Globally.
Application Replication.
New product introduction in the market.
Customer complaints handling for Existing and New Products.
Giving training at customer location as per their requirement and product training of Sales force.
Handling presentations and seminars.
Internal networking with Marketing, Supply Chain, Sales, Quality teams on regular basis and other departments if necessary.
• New application Development for existing products/new products.
• Application replication
• Training of sales representatives, Distributor representatives and customers
• Drive any new specifications for existing and new products
• Handling presentations and seminars
• Internal networking with Marketing, Supply Chain, Sales, Quality teams on regular basis and other departments if necessary.
• Giving support to the business function wrt sales and marketing.
• Visit the customer on the receipt of feedback from the customer on the quality of the supplied material
• Acknowledge the customer query/complaint within 24 Hrs.
• Conduct test / Analysis at the customer to find out the root cause of the problem.
• Coordinate all approvals and those related to sourcing changes for plants throughout the globe.
• To do the analysis for each customer and inform manufacturing plant on correction / adjustment.
• Follow up of trial material process ability at customer end
• Follow up of all the actions agreed with customer during visits.
• Follow up of the VOC actions.
• New product introduction requisition as per TS.
• Giving training at customer location as per their requirement.
• Communication and follow up of actions with other Bekaert plants which are supplying to the customers.
• Capture all the latent and basic needs and communicate the same to the concern department internally.
• Support to the customer for material handling related issues, packing related issues, etc.
• Share monthly Ppk reports to customer.
• Follow up of daily activities of K4, Extrusion, Calendaring, Bias Ply cutter, Bead area, Tyre building, Tyre curing and Inspection.
• Follow up of the compounding and mixing of rubber.
• Reduction in defects & tire scrap.
• Testing & Analysis of Rubber products.
• Process improvements & Rejection Control.
• Recording of critical parameters.
• Tyre testing knowledge and trouble shooting of process problems.
First Class with Distinction
Master of technology in polymer science and technology