ITManager
University of Central Punjab (PGC)
مجموع سنوات الخبرة :7 years, 2 أشهر
• Confidently serve as a resource in all efforts to secure and connect private networks efficiently across intercity campuses. Analytically recognize departmental needs and resourcefully make suggestions regarding technical direction.
• Proficiently ensure adequate installation and configuration of computer hardware, software, networks, operating systems, and other devices. Consistently update security, system, and network processes to maintain optimal performance.
• Independently built and led a high-performing IT team of 10 individuals, fostering a collaborative and results-oriented environment.
• Led the team to use a University management system, streamlining administrative processes and enhancing operational efficiency.
• Spearheaded the training of staff and students on the new school management system, ensuring smooth adoption and user proficiency.
• Efficiently installed and configured software on remote servers.
• Proactively configured security settings to ensure server protection.
• Collaboratively worked with other IT staff for smooth server operation.
• Meticulously diagnosed software problems, preserved control records, and executed data backups.
• Preparedly implemented disaster recovery operations, shutdown procedures, and routine network startup.
• Streamlined and organized all engineering tasks, including troubleshooting, repairing, resolving login management issues, and tackling technical problems related to computer software, LAN/WAN, and internet.
• Guaranteed robot visualization, data backup, and reports of system failures, servers, and network handling.
• Proactively checked requests and actively provided customer assistance with various queries and issues.
• Expertly handled troubleshooting, repairing, resolving login management issues, and technical problems related to computer hardware, software, LAN/WAN, and internet.
• Proactively assisted in networking tasks and efficiently installed network assets.
• Meticulously troubleshooted all hardware and software issues.
• Assured optimal security and provided 24/7 issue resolution by thoroughly examining current IT infrastructure systems, networks, servers, applications, and adhering to company policies.
• Promptly responded to all requests for technical issues, diagnose, and resolve issues; stayed abreast with current system info, updates and changes, as well as redirected all problems to correct source.
• Explained end users on basic software, hardware, printers, network and peripheral device operation and troubleshoot system, network, hardware, and software faults.
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