Data Centre Manager
Habib Bank A G Zurich
Total years of experience :14 years, 9 Months
Growth Path
Jan’19 - Present: Data Centre Manager
Sep’09 - Jan’19: Senior System Administrator
Highlights as Data Centre Manager
• Improved operational efficiency and workflows by implementing service methodologies for incident, capacity, problem, and change management.
• Managed a team of Data Center Technicians with effective leadership and performance management.
• Fostered positive relationships with team members and management to ensure a positive work environment and successful outcomes.
• Successfully optimized IT capital plans for international locations, leading to efficient resource allocation and better financial outcomes.
• Collaborated with cross-functional teams to optimize results, enhance operational efficiency, and achieve success.
Highlights as Senior System Administrator
• Monitored and planned system performance and capacity, ensuring maximum availability.
• Recommended system controls, enhancing system security and reliability.
• Managed remote IT system infrastructure in other countries, ensuring effective service delivery.
• Delivered projects within agreed timelines and designed system diagrams for better visualization and understanding.
• Ensured system security through regular maintenance of backups and updated disaster recovery procedures.
• Set performance monitoring thresholds and recommended capacity management requirements for optimal system performance.
• Designed and supported systems infrastructure and asset management for efficient resource utilization.
• Conducted cross-border assessments of system, service, and interface requirements.
• Performed root-cause-analysis of system and service incidents and optimized systems for better performance.
• Prioritized incoming work orders, calls, and tickets, implementing appropriate controls to manage risks.
• Liaised with vendors for the efficient procurement and maintenance of IT system infrastructures.
Bachelor of Science – Information Technology from Gomal University, Pakistan in 2007.