Sales Executive
Yateem Opticians.
Total years of experience :5 years, 10 Months
Learnt dealing with UAE local customers; learnt their gestures and a few arabic words.
My capabilities and excellence in work has gained me a huge amount of success and a very grand beginning of my international career.
Currently dealing with brands such as Mont blanc, Roberto Cavalli, Cartier, Tag Heuer, Chopard, Maybach, Giorgio Armani, Emporio Armani, Gucci, Hugo Boss, Prada, Dior, Rayban, Police, Lacoste, Oakley, Burberry eyewear, Versace, Dolce and Gabbana, Michael Kors, Coach, Carrera, Persol, etc.
Learnt a whole new system of post sale billing and printing orders.
Proven ability to promote and sell optical products.
Enviable ability to speak fluently in English and also to understand customers from different nationalities.
Handle customers and provide them with the products they demand.
Assuring customer’s satisfaction to the fullest, not only by the product he buys but also with the assistance provided to him.
• Greeted and checked-in passengers from different Airlines.
• Assisted passengers on arriving domestic and international flights.
• Checked-in passenger baggage.
• Rescheduled passengers with flight interruptions.
• Documented all international departures.
• Successfully done the Crew Clearance a number of times.
• Printed Crew Baggage tags.
• Assisted unaccompanied minors (UMs).
• Assisted passengers with absent baggage.
• Verified passenger departure documents.
• Produced all required business documentation.
• Participated in the team of agents to Check in and assist the passengers of the first BOM-SIN Airbus-380 of Singapore Airlines from India to Singapore.
• Personally assisted V.I.P. passengers.
Learnt and experienced the following objectives and tasks.
• Excellent knowledge of optical devices and their applications.
• Knowledge of running brands of optical frames, sunglasses, optical lenses and contact lenses
• Dealing in major brands of Luxottica group of Italy (to name a few Ray ban, Vogue, Versace) and Safilo group's Giorgio Armani, Emporio Armani, Gucci, Hugo Boss, etc. as well as Silhouette, Prada, Bvlgari, Cartier, Fred, Calvin Klein, Chopard and many more.
• Excellent understanding of and a proven ability to provide excellent customer service.
• Proven ability to promote and sell optical products.
• Thorough grasp of medical terminology; great ability to analyze and interpret prescriptions.
• Exceptional interpersonal skills.
• Solid detail oriented.
• Excellent written and oral communication skills with strong ability to converse easily with patients/customers.
• Uncommon ability to maintain strict confidentiality.
• Profound ability to use the computer, great familiarity with MS Office while comfortably learning new programs.
• Exceptional ability to multi-task within a busy environment, working with patients and clinicians simultaneously.
• Enviable ability to speak fluently in English.
• Handle customers and provide them with the products they demand.
• Assuring customer’s satisfaction to the fullest, not only by the product he buys but also with the assistance provided to him.