System Engineer
NourNet Communication
Total des années d'expérience :45 years, 10 Mois
Client : MOI- COMMISSION FOR INVESTIGATION AND PROSECUTION (CIP) in Riyadh Aug 2001
-2016
•SeniorSpecialist IT Support Engineer Level - 2 for 800+ end-users.
•Practicalwork experience of IT Ticket/Incident service engine, BMC Remedy incidents/CRQrequests, Work Orders, IBM Maximo ticketing TOOL.
•Diagnosingand resolving a wide range of technical issues over the Telephone & Remotetroubleshoot in both Windows & MacBook.