Senior Customer Relationship Expert
Expedia Inc
Total years of experience :5 years, 7 Months
Handling Team of upto 60 Teleservice and Sales Executives
Handling the day to day working of the company affairs, interacting with the clients, organizing the work force and guiding the clients with the selections as per their requirements and also taking care of works at the sites
Consulting Services
Handling the high profile customers who had unpaid dues or claims and verifying the eligibility of such customers, Managing the team of tele-callers who would enquire as to the existence of such customers, Reporting to the manager on the day to day developments.
Reaching out to potential customers by organizing events in Malls and Shopping Complexes for creating the brand image of newly launched products and advertising them, Also door to door campaigning, Interacting with existent customers and collecting reviews and suggestions for the products which already had a brand image.
Bachelor of Mechanical Engineering
Completed
