Business Analyst/Product Owner- Enterprise IT Applications
Nutrien
Total years of experience :9 years, 11 Months
• Working on multiple projects in different capacities such as Business Analyst, Scrum and Product Owner
• Anticipating, Prioritizing Client Needs and Managing Product Backlog
• Facilitating Project Scope and Timeline
• Managing Sprint Planning and Daily Scrums, Sprint Reviews and Retrospect
• Developing and Documenting detailed Statement of Requirements for the proposed alternatives recommended in the preliminary analysis report.
• Performing business analyses of functional requirements to identify information, procedures, and decision flows.
• Generating and documenting internal business and functional specification requirements using interviews, document analysis, workshops, surveys, site visits, and task and workflow analysis in moderately complex environments.
• Refining requirements using critical evaluation techniques -Communicates with project managers, application developers, subject matter experts and end users.
• Preparing documentation on expected benefits, use cases, current / proposed process, workflows, data flows, process re-engineering studies, functional specifics, risk integration, end-user adoption plans /guides and organization structures.
• Evaluating and Comparing Off The Shelf Solutions (SAAS and Perpetual)
• Engaging with and Evaluating Vendors for Custom Build Application
•Acting as a liaison between business and technical personnel to ensure a mutual understanding of processes and applications
•Documenting Detailed Requirements
•Working with QA to convert use cases to test cases
•Supporting Functional Unit Testing (FUT), System Integration Testing (SIT) and User Acceptance Testing (UAT)
•Collaborating with system leads to develop reporting requirements and formats
•Working with Change Management to create and review detailed AS-IS and TO-BE to identify impact on business users
•Supporting Training development
•Gathering intelligence from corporate executives and middle managers about future business needs
•Assuming responsibility for project tasks and ensuring they are completed in a timely fashion
•Implementing a comprehensive management plan for each project and holding regular stakeholder meetings to keep all interested parties updated
Developing Business Test Cases and procedures
•Drafting and maintaining Business requirements on an ongoing basis.
•Creating training materials for Business Users
•Conducting continuous workshops
•Conducting gap analysis for project managers and recommended appropriate solutions
•Partnering with QA team to create test scenarios
•Supporting user on issues and raised tickets to appropriate stakeholders
•Evaluating, testing, and recommending new opportunities for enhancing our software and IT processes
•Creating direct channels of communication between the business and IT teams
Providing information to existing and potential clients regarding CIBC's full range of products and services
•Customer servicing by understanding client needs, offering resolution of issues, and actively promoting and selling products and services that meet your clients’ needs
•Offering a superior client experience to meet and exceed your clients’ expectations, build loyalty and grow our business
Partnering with Project Managers to implement a comprehensive plan for each project
•Preparing Business Process Maps to facilitate developers
•Partnering with Subject Matter Experts to deliver test cases
•Managing and coordinating User Acceptance Testing (UAT) testing with end users
•Preforming quality checks on migrated data
•Supporting Business Users on an ongoing basis on new and legacy systems