Sales Coordinator
Anaum Measuring Equipment LLC
مجموع سنوات الخبرة :3 years, 0 أشهر
Efficiently processed customer orders, ensuring accuracy and timely delivery.
Proficiently utilized NetSuite ERP software to manage and update customer records, ensuring
accuracy and completeness in the CRM system.
Executed order processing and tracked sales transactions within the NetSuite platform to maintain
a seamless sales workflow.
Assisted the sales team with administrative tasks, such as preparing quotes, proposals, and
contracts.
Handled inbound sales inquiries through email, calls, and chat and provided necessary backend
support.
Collaborated with internal teams, such as logistics and accounts, to fulfill customer requests.
Assisted in lead generation activities and maintained a database of potential customers.
Addressed and resolved customer issues and concerns in a timely and effective manner.
Conducted market research to identify potential business opportunities and market trends.
Remained knowledgeable on company products and services for effective client promotion.
Conducted thorough analysis of existing processes to identify inefficiencies and areas for
improvement.
Worked closely with clients to understand their business processes and goals.
Implemented process improvements to enhance overall efficiency, reduce costs, and increase
productivity.
Conducted assessments and provided tailored process solutions to address specific client
challenges.
Generated regular reports to track process performance using Microsoft Excel and provided
recommendations for continuous improvement.
Coordinated with vendor representatives to organize repair schedules, review product
specifications and meet quality goals.
Proficiently leveraged Salesforce CRM software to oversee and maintain customer/vendor records,
optimizing communication processes to enhance overall efficiency in customer service.
Established and maintained strong client and vendor relationships through effective
communication and collaboration.
Collaborated closely with a team of technicians, providing leadership and guidance to facilitate the
achievement of collective targets.
Completed engineering with a CGPA of 7 out of 10.