Syed محمد

Manage end-to-end international logistics operations including import, export, and cross-trade
shipments of biomedical equipment and consumables
• Coordinate closely with global freight forwarders, airlines, DHL, FedEx, and NVOCC partners to
ensure timely and compliant delivery execution
• Handle routine, urgent, and AOG-critical shipments with proactive tracking and escalation to
ensure on-time performance
• Prepare, verify, and process complete logistics documentation including Commercial Invoices,
Packing Lists, AWB/BL, LC, COO, SABER, and customs compliance documents
• Coordinate customs clearance processes ensuring adherence to airline regulations, carrier SOPs,
and international trade compliance standards
• Issue and manage purchase orders through ERP systems (SAP, NetSuite, Odoo), ensuring
alignment between procurement, warehouse, and project teams
• Maintain structured shipment logs, dashboards, and tracking systems to support audits,
reporting, and operational transparency

Coordinated international inbound and outbound shipments with freight forwarders, airlines, and
transport providers to ensure on-time delivery performance
• Processed and maintained import/export documentation including AWBs, shipping records, and
customs-related paperwork in compliance with aviation regulations
• Updated shipment tracking systems and provided real-time logistics visibility to internal teams
and stakeholders
• Acted as key liaison between customers, operations, and logistics partners to resolve shipment
delays and ensure smooth delivery flow
• Supported operational efficiency through accurate reporting, documentation control, and
proactive communication

Supervised daily retail store operations ensuring smooth workflow and high service standards
• Managed inventory control, stock monitoring, and replenishment planning to maintain product
availability
• Supported sales team in achieving monthly targets and improving overall store performance
• Handled staff scheduling, task allocation, and team supervision for operational efficiency
• Resolved customer issues professionally while ensuring positive customer experience
• Prepared sales and performance reports for management review and decision-making