Sr Office Administrator & Inside sales specialist
Gulfdream It
Total des années d'expérience :12 years, 7 Mois
1. Pitch solutions to a customer and explain all the features and benefits of a particular product or services and also solving their issues related to the same
2. Responsible for Digital Marketing: Determine what content will reach customers, develop projects to create content, publish digital marketing content online or on social media.
3. Assist the sales team and support the admiistration team qualifying potential customers
4. Determine, resolve and communicate technical and business presales issues to presales management.
5. Provide knowledge support to the entire sales team till closing the deals
6. Looking after Office Administration duties.
7. Performing bookkeeping tasks such as invoicing, monitoring accounts receivable, and budget tracking. Maintaining general office files, including job files, vendor files, and other files related to the company's operations. Purchasing office supplies, equipment, and furniture etc.
1. To provide complete customer support and also looking after both the Sales & Marketing assignments, contract processing; provision of papers in advance of meetings and ensuring appropriate follow up and assistance
With general administrative record keeping, data management tasks and processing.
2. Sales call to clients that is calling and taking calls explaining about products, feedbacks, solving their complaints and administrative support to team, thus assisting the smooth flow of work.
3. Answering questions about companys products and services also updating the same them time to time.
4. Generating invoices, quotations, orders and transctions, resolving issues related to them till the end of services, managing new logistic consignments till it is received including paperwork and communicating with respponsible client.
5 .Providing Sales support by visitng potential new clients and existingnew clients showcasing them new products and services.
Supervised complete Sales duties and Warehouse activities for the company & inventory management.
Creating Delivery Notes and Invoices for customers and Partners, Checking stock time to time and updating the same.
Communicating with customers, vendors, partners whenever needed or explaining about new products and getting the feedbacks.
Resolving customer complaints and queries either on phone, emails or visiting them.
Providing Sales duties by explaining about new products of the company and also developing vendor relations, evaluated their performance, managed contracts to obtain right cost for services and monitored contract’s expiry & initiation of re-procurement, successfully finalizing and closing sales deals.
Coordinated & monitored supply chain operations, ensured premises, assets and communication ways are used effectively; utilized logistics IT to optimize procedures, managing sales strategy.
Trained & mentored the team members; created & sustained a dynamic environment that fosters development opportunities & motivates high performance amongst team members