Manager - Enterprise Accounts
SIFY TECHNOLOGIES LTD.,
Total des années d'expérience :22 years, 0 Mois
Played two roles in the company:
1. Channel Partner Manager
2. Enterprise Account Manager.
Managing 2 of the highest revenue generating Channel partners.
Managing entire sales cycle entailing cold calls, lead generation, presales, post sales, etc.
Maintaining customer relationship and managing account mapping & customer mining activities.
• Managed critical accounts for the Technology Services Div. and acquired new accounts in the IMS domain.
• Managed team members for ensuring smooth workflow and satisfactory seamless project delivery.
• Identified Strategic Partners in unexplored locations and ensured market penetration.
• Reported to the CEO and managed International Business Development activities for IT Managed Services.
• Involved in strategic business direction & planning and creating business models & business proposals.
• Managed the planning and structuring of the Business Development team at Bhilwara.
• Reported to the Head - Business Development sourced new areas of business opportunities and ensured business development.
• Conducting market research work and acquiring prospective clients.
• Responsible for troubleshooting network related issues, monitoring Intrusion Detection System, providing server support and taking server backups.
• Analyzed alerts generated by Intrusion Detection System (IDS), managed Switches and Routers.
• Handled & resolved Network related calls.
Providing Email Support to customers.
Providing voice support to customers
• Bachelor of Science (Computer Science), Bangalore University (2000)