سيد Raza Hussain, Assistant manager IP Operations core

سيد Raza Hussain

Assistant manager IP Operations core

Pakistan Telecommunication Company Ltd. (an Etisalat subsidiary)

البلد
باكستان - كراتشي
التعليم
بكالوريوس, Computer Systems engineering
الخبرات
16 years, 0 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :16 years, 0 أشهر

Assistant manager IP Operations core في Pakistan Telecommunication Company Ltd. (an Etisalat subsidiary)
  • باكستان - كراتشي
  • أشغل هذه الوظيفة منذ يوليو 2009

Configuration and Maintenance of Cisco Routers and Switches including Gateway, Core and Distribution Routers and Core Switches.
O&M of Internet Gateway and PE routers (of IP core, South region).
O&M of domestic & international core Network connectivity with Mega PoPs, Major PoPs and small PoPs .
Provisioning & Troubleshooting related to internet, Layer 2/3 MPLS circuits on PE routers.
Network monitoring & troubleshooting using MRTG, Cacti, WhatsUpGold, Cisco prime, Cisco DWDM Controller NMS (CTC)
Co-ordination with Long Haul and Metro, National NOC, Corporate Helpdesk.
Co-ordination with Cisco TAC on different issues of routers/switches.
Co-ordination with international upstream bandwidth providers (Telecom Italia, SingTel, Telecom Malaysia, Level3, Cogent, Vodafone, Orange) for routine faults, network maintenance activities and commissioning of new upstream links.
Co-ordination with corporate and internal customers regarding different issues of internet and MPLS circuits.

Manager IP Services في Pakistan Telecommunication Company Ltd.
  • باكستان - كراتشي
  • أشغل هذه الوظيفة منذ يناير 2015

Managing IP Core networks infrastructure (Cisco 7600 edge routers, Nexus and Catalyst core switches and CRS, GSR & ASR International gateways) and facilities.
Carry out PAT (Provisional acceptance test) for new routers / switches induction in network with Vendor co-ordination.
Fortnightly dashboard / network outage reports submission to Headquarters.
Managing Cisco Metro Ethernet network consisting of 17 Cisco ASR-9010 routers and associated complaints from respective ends.
Planning & carry out maintenance and corrective network activities, etc.
Maintaining and administering LAN services & monitoring servers.

Corporate helpdesk engineer في Linkdotnet (now Mobilink BCD)
  • باكستان - كراتشي
  • مايو 2009 إلى يوليو 2009

Provide complete technical (WAN) support for LinkdotNet corporate customers nationwide remotely.
Own all issue regarding all product flavors offered by LinkdotNet i.e. DSL, Wireless (P2P, P2MP), WiMax, Fiber, Data services (L2/L3 VPN, MPLS), Domain Registration/Hosting, and Email accounts provision as well.
Troubleshoot customer’s issues on-call by going through standard product specific workflows/SOPs.
Diagnose and solve issues by accessing and configuring CPEs, associated DSLAMs, accessing Routers (for Fiber, Wireless & Data services) i.e. C2600, C2700, C3845, M10i, M7i, BRAS, etc.
Expedite Requests/Complaints by escalating them to the right key person on another level.

Technical support engineer في Multilynx (out source to mobilink-pmcl)
  • باكستان - كراتشي
  • مايو 2008 إلى مارس 2009

Manage and troubleshoot network of 30+ users of particular site office.
Troubleshoot and Log complaints, create Incidents, and Service Requests on IT Service Management application HP Open View Service Center ( Enterprise Service Management Version 6.2).
Act as the focal point for any major IT activities/problems and coordinates between different IT Teams to resolve the problem.
Successfully paying the responsibility of managing a complete location solely.
Maintain inventory records.
Managing Activities on the User level implementation and software up gradation.
Follow up of service requests and IT web support mails related to Service requests.
Install and trouble shoot call center specific applications, basic utility softwares, joining users to company domain.
Expedite Requests by escalating it to the right key person.

الخلفية التعليمية

بكالوريوس, Computer Systems engineering
  • في Mehran University of Engineering & Technology
  • ديسمبر 2007

75% MARKS SECURED IN 4 YEAR B.E(CSE) PROGRAM.

الثانوية العامة أو ما يعادلها, Pre-Engineering(Maths)
  • في Public School Hyderabad
  • أبريل 2003

Obtained 69% marks.

Specialties & Skills

Cisco Catalyst Switches
Cisco IOS
Leadership skills
Presentation skills

اللغات

الانجليزية
متوسط
الأوردو
متمرّس

العضويات

Pakistan Engineering Council
  • Registered engineer (Reg# COMP/6752)
  • April 2010

التدريب و الشهادات

CCNP 642-902 paper (cleared) (الشهادة)
تاريخ الدورة:
September 2011
صالحة لغاية:
September 2011
CCNA 640-802 certified (الشهادة)
تاريخ الدورة:
September 2008
صالحة لغاية:
September 2008
GPON/FTTH (الشهادة)
تاريخ الدورة:
August 2010
صالحة لغاية:
August 2010