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تم إلغاء حظر المستخدم بنجاح
سيد سلمان, Hotel Operations Manager

سيد سلمان

Hotel Operations Manager·mystic hotel

الهند

بكالوريوس, Bachelor of Business Management

الخبرة العملية

مجموع سنوات الخبرة: 10 سنوات, 8 أشهر

Hotel Operations Manager

مارس 2023 - حتى الآن

mystic hotel

بنغالورو، الهند

مارس 2023 - حتى الآن

• Developed and executed sales strategies aimed at maximizing occupancy rates and revenue generation, ensuring alignment with overall business objectives.
• Negotiated competitive contracts and pricing agreements with corporate clients, fostering long-term partnerships and enhancing the hotel's market position.
• Led a sales team of three, establishing clear goals and objectives, providing ongoing feedback, and conducting performance evaluations to drive team success and accountability.
• Conducted daily briefings with the Director of Sales and Revenue (DSR) to review performance metrics, discuss market trends, and strategize on sales initiatives.

مجال الشركة:
الضيافة والسكن

Hotel Sales Manager

مارس 2023 - حتى الآن

MYSTIC HOTEL

بنغالورو، الهند

مارس 2023 - حتى الآن

Developed and executed sales strategies aimed at maximizing occupancy rates and revenue generation, ensuring alignment with overall business objectives. Visited new hotel openings to implement all Mystic standards, ensuring readiness for launch and operational excellence. Conducted monthly meetings with hotel managers to address pain points, resolve issues, and collaboratively build strategies for the upcoming quarter to achieve set targets.

مجال الشركة:
الضيافة والسكن

Operation Manager- Corporate

مارس 2021 - فبراير 2023

MYSTIC HOTEL

بنغالورو، الهند

مارس 2021 - فبراير 2023

Ensured adherence to brand standards across all Mystic Hotels portfolios, maintaining consistency and quality in service and operations. Monitored inventory and Best Available Rates (BAR) to ensure dynamic pricing and rate parity across all distribution channels. Visited new hotel openings to implement all Mystic standards, ensuring readiness for launch and operational experience. Conducted monthly meetings with hotel managers to address pain points, resolve issues, and collaboratively build strategies for the upcoming quarter to achieve set targets.

مجال الشركة:
الضيافة والسكن

Front Office Manager

مارس 2016 - مارس 2021

KEYS WHITEFIELD HOTEL

بنغالورو، الهند

مارس 2016 - مارس 2021

Focused on increasing room sales while ensuring the Front Office department meets its allocated targets and operates within budget. Ensured customer satisfaction by verifying that all Front Office staff meet their performance targets. Acted as Hotel/General Manager in the absence of the General Manager, maintaining operational continuity. Set budgets and forecasts for the upcoming quarter, aligning financial goals with operational strategies. Ensured that hotel standards are met as defined by management, maintaining quality and service excellence. Oversaw hiring processes to ensure staffing needs are addressed appropriately and only when necessary.

مجال الشركة:
الضيافة والسكن

Sr. Relationship Manager

نوفمبر 2015 - مارس 2016

Axis Securities Ltd

بنغالورو، الهند

نوفمبر 2015 - مارس 2016

Sourced leads and attracted sales by actively generating Loan Against Property (LAP) leads through outbound calls. Assessed customers eligibility criteria to ensure suitable offerings. Engaged with customers to understand their needs and requirements, providing tailored solutions to meet those needs. Safeguarded the banks property in accordance with safety norms and regulations, ensuring ethical conduct throughout all business transactions.

مجال الشركة:
البنوك

التعليم

Sri Siddhartha institute of business management TUMKUR University

يناير 2018

يناير 2018

بكالوريوس، Bachelor of Business Management

الهند

المعدل التراكمي (نسبة مئوية): 68%

المعدل التراكمي (نسبة مئوية): 68%

Skills

Catering
Expert
Catering
Expert
MICROSOFT EXCEL
Expert
MICROSOFT EXCEL
Expert
CUSTOMER SATISFACTION
Expert
CUSTOMER SATISFACTION
Expert
FRONT OFFICE
Expert
FRONT OFFICE
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
SALES
Expert
SALES
Expert
OPERATIONS
Expert
OPERATIONS
Expert
ETHICAL CONDUCT
Expert
ETHICAL CONDUCT
Expert
SECURITIES (FINANCE)
Expert
SECURITIES (FINANCE)
Expert
LEADERSHIP
Expert
LEADERSHIP
Expert
SERVICE MANAGEMENT
Expert
SERVICE MANAGEMENT
Expert
Hotel Management
Expert
Hotel Management
Expert
Sales
Expert
Sales
Expert
Hospitality
Expert
Hospitality
Expert

اللغات

الانجليزية

متمرّس

الكانادا

متمرّس

الهندية

متمرّس

الأوردو

اللغة الأم