Syed Shahid Imam

─ Successfully tied-up with national and International Brands, launched 4 retail outlets in a high-profile up-town market including :
o Stationery Mart
o Kitchen Mart
o The Rack
o Baby Zone
─ Key Activities and Achievements:
o Conducting Market Surveys
o Launching showrooms with well-designed marketing strategies and product portfolios
o Market positioning and pricing strategies through competitor analysis and monetization
o Managing sales, marketing, finance, warehousing and logistics (returns and defectives)
o Managing resources including hiring and training manpower
o Setting goals and targets and hands-on involvement in achieving them.
o Setting up Processes and Systems for Order Placement, Demand Forecasting, Customer relationship management and Customer Retention

─ Worked in close alignment with Leadership for Organisational Development strategy
─ Assessed Learning and Development requisites, Solutions mapping against business priorities
─ Launched, Managed and Controlled Training & Development Programmes

─ Managed market research, survey, concept proposal and business planning.
─ Managed development of the infrastructure and set-up process.
─ Developed training modules and assessment programmes for a workforce in excess of 35000.
─ Introduced the mobile training unit for spot checks, contingency training and on-site training needs.
─ Improved wastage control by 21% across various sites.
─ Developed a competency & training framework for HLG.
─ Carried TNA across divisions, sites and functional departments at various levels.
─ Developed in-house trainers and mentors for succession planning and other cross training needs.
─ Personally delivered modules on Leadership, team building, strategic planning.
─ Set-up transparent system of pre & post training assessments and communicating the results
─ Enhanced of employee assimilation and brand equity.
─ Identified, selected and coordinated with third-party training providers as & when required.

Notables:
─ Tied up with British Safety Council enabling the training school to become a Licensed Training Provider for the BSC Level I and Level II certifications.
─ Bagged and successfully carried out a large training contract from D.P. World, Dubai for British Safety Council’s Level I & II courses
─ Activities of HEETS got covered by the largest circulated trade weekly of UAE i.e. ‘Construction Weekly’ as well as HLG’s in-house magazine ‘Akhbar Al Dar’ on several occasions
─ Initiated a three levels of certifications process i.e. Certificate of Attendance, Certificate of Achievement and Certificate of Excellence

─ Taught management students at undergraduate and postgraduate levels for subjects like Strategic Marketing, Principles of Marketing and Strategic Management
─ Developed and delivered corporate training modules for organisations
─ Served as Student Coordinator and Placement Advisor for MBA students