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Syed Yousuf, Workflow Support Specialist (HR Operation)

Syed Yousuf

Workflow Support Specialist (HR Operation)·Leidos

Pakistan

Bachelor's degree, Finance

Work experience

Total years of experience: 27 years, 3 months

Workflow Support Specialist (HR Operation)

January 2019 - September 2025

Leidos

Islamabad, Pakistan Remote

January 2019 - September 2025

Supported global HR operations at the intersection of technical and administrative teams,
ensuring accurate people data, compliance, and consistent employee experience across regions.
• Coordinated onboarding, documentation, training records, and performance tracking for
distributed teams, strengthening accountability and transparency.
• Partnered with HR, operations, and leadership to improve workflows, reporting accuracy, and
decision support. Enabled uninterrupted people operations across time zones.
• Supported HR systems, documentation standards, and knowledge management in a fully remote,
multi-country environment

Company industry:
Primary, Prep, & Secondary School

Field Mission Support Officer (HR & Administration)

April 2011 - January 2019

U.S. Embassy,

Islamabad, Pakistan

April 2011 - January 2019

Led core HR operations for Islamabad and Kabul units, including recruitment, onboarding,
contracts, personnel administration, and compliance with U.S. Government and Pakistani labor
regulations.
• Acted as a trusted advisor to senior management on staffing, workforce planning, and peoplerelated risk mitigation.
• Managed complex workforce budgets, supported forecasting, and ensured alignment between HR
planning and financial controls.
• Drafted and administered service and personal contracts, ensuring compliance, equity, and
transparent utilization.
• Supported staff wellbeing, operational continuity, and performance management in high-pressure
and sensitive operating environments.

Company industry:
Public Administration

HR & Administration Manager

August 2007 - April 2011

United States Employees Association (USEA)

Islamabad, Pakistan

August 2007 - April 2011

Led the full HR function for 100+ staff, covering recruitment, onboarding, performance
management, employee relations, grievances, and policy enforcement.
• Supervised HR and administrative staff, building a culture of accountability, learning, and
continuous improvement.
• Designed and implemented structured performance management systems, SOPs, and internal
controls.
• Oversaw payroll inputs, benefits coordination, HR budgets, and vendor management with strong
audit readiness.
• Supported morale building, staff engagement, and transparent communication practices

Company industry:
FMCG

Assistant Director – HR & Accounts

July 1998 - August 2007

COMSATS Secretariat (Intergovernmental Organization)

Islamabad, Pakistan

July 1998 - August 2007

Managed recruitment, HR administration, and performance management aligned with
organizational and donor expectations.
• Administered HR budgets, disbursements, and reconciliations with high fiduciary responsibility.
• Drafted and managed personal services contracts in line with institutional policies and
governance frameworks.
• Oversaw trust fund-supported staffing operations, ensuring transparency and accountability.

Company industry:
Non-profit Organization

Education

Chartered Institute of Management Accountants

May 2006

May 2006

Bachelor's degree, Finance

United Kingdom

Preston University

May 2001

May 2001

Master's degree, Finance

Pakistan

Panjab University

June 1995

June 1995

Bachelor's degree, Accounting

Pakistan

Skills

ANALYTICS
Intermediate
ANALYTICS
Intermediate
COORDINATING
Intermediate
COORDINATING
Intermediate
CONFLICT RESOLUTION
Intermediate
CONFLICT RESOLUTION
Intermediate
EMPLOYEE PERFORMANCE MANAGEMENT
Intermediate
EMPLOYEE PERFORMANCE MANAGEMENT
Intermediate
HUMAN RESOURCE MANAGEMENT
Intermediate
HUMAN RESOURCE MANAGEMENT
Intermediate
LABOR LAW
Intermediate
LABOR LAW
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
ORGANIZATIONAL CULTURE CHANGE
Intermediate
ORGANIZATIONAL CULTURE CHANGE
Intermediate
POLICY DEVELOPMENT
Intermediate
POLICY DEVELOPMENT
Intermediate
STRATEGIC THINKING
Intermediate
STRATEGIC THINKING
Intermediate

Social profiles

Training and Certifications

Certifications
Certification in Accounts Payable Fundamentals
Certification in HR Management