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Syed Zia, Export Manger

Syed Zia

Export Manger·PetroMax Grease & Lubricants Industries FZC

United Arab Emirates

Bachelor's degree, Accounting

Work experience

Total years of experience: 21 years, 5 months

Export Manger

March 2013 - Present

PetroMax Grease & Lubricants Industries FZC

Sharjah, United Arab Emirates

March 2013 - Present

• Keep an eye on overall out standings of accounts.
• Develop customized products for each segment.
• Dealing with customer enquiries.
• Dealing with customer complaints and resolving them together with the concerned departments.
• Dealing with enquiries from online, salesmen and customers about the orders, current status of approval and deliveries.
• Keep an eye on overall out standings of accounts.
• Develop customized products for each segment.
• Purchasing raw material.
• Looking after production of lubricant export customers.

Company industry:
Oil & Gas
Job role:
Management

Export Manager

November 2011 - March 2013

Lubechem International Industry LLC

Ras Al Khaimah, United Arab Emirates

November 2011 - March 2013

Sales Manager
Operation Manager for Uganda (East Africa)
• Establish Office, Warehouse and Licenses for Company in east Africa.
• Clearing and Forwarding Containers for Company and for East African Customer.
• Dealing with East African Customers and entertaining there enquires.
• Looking after the local Staff and the foreign Staff for Food and Lounging
• Understanding the East African Customer and there local markets need and make the customized product according there market requirement
• Keep an eye on overall out standings of accounts.
• Develop customized products for each segment.
• Regular market visits to study sales operations of major brands.
• Helping dealers in their business development by helping those locking corporate deals.
• Helping sales team in various sales promotion campaigns.
• Did close coordination with finance to ensure top of the line service to all dealers.


Sales Manager for Dubai Deira Market

• Dealing with the Export Customers in Dubai Deira Market and close order with them.
• Dealing with Export and Local customer enquiries.
• Dealing with customer complaints and resolving them together with the concerned departments.
• Coordinating between the local sales staff, finance department, production and dispatch department to ensure on time delivery to customers
• Dealing with enquiries from Local salesmen and customers about the orders, current status of approval and deliveries.
• Keep an eye on overall out standings of accounts.
• Develop customized products for each segment.

Company industry:
Oil & Gas
Job role:
Management

Owner

November 2010 - November 2011

South City Technologies (PVT) Limited

Karachi, Pakistan

November 2010 - November 2011

• To supervise and manage the entire portfolio of ATM Supplies.
• Carry out project according to customer demand.
• Creating new customer for the company.
• Keep an eye on overall out standings of accounts.
• Develop customized products for each segment.
• Develop product manual for each product in the portfolio.
• Regular Bank visits to study sales operations.

Company industry:
Installation & Technical Services
Job role:
Administration

Sales Manager

January 2008 - October 2010

Sharjah National Lube Oil Company WLL

Sharjah, United Arab Emirates

January 2008 - October 2010

• Dealing with customer inquiries.
• Dealing with customer complaints and resolving them together with the concerned departments.
• Attending customer calls and walk-in-customers.
• Coordinating between the Salesmen, the dispatch and production departments.
• Coordinating between the sales staff, finance department, production and dispatch department to ensure on time delivery to customers
• Dealing with inquiries from salesmen and customers about the orders, current status of approval and deliveries.
• Keep an eye on overall out standings of accounts.
• Develop customized products for each segment.

Company industry:
Oil & Gas
Job role:
Sales

Account Manager

August 2007 - December 2007

Touch Point (PVT) Limited

Karachi, Pakistan

August 2007 - December 2007

• To supervise and manage the entire portfolio of Point of Sale Kiosk business & ATM Supplies.
• Carry out product wise financial analysis.
• Keep an eye on overall out standings of accounts.
• Develop customized products for each segment.
• Define and formulate strategies for each product.
• Develop product manual for each product in the portfolio.
• Product wise competition analysis on regular basis.
• Regular market visits to study sales operations of major branded retail outlets.

Company industry:
IT Services
Job role:
Sales

Account Manager

January 2006 - August 2007

NCR Corporation

Karachi, Pakistan

January 2006 - August 2007

• Maximizing the Maximized sales in ATM supplies market.
• Always ensured dealers’ profitability.
• Always ensured POS terminals were properly working at the dealer outlets.
• Kept a close and vigilant look on the receivables to keep them to bare minimum.
• Frequently visited top 20% of the dealer network contributing 80% of the volume.
• Supervised issues of cross-territory sale and price under cuts.
• Organized quarterly dealer convention of my region to review the overall market situation.
• Organized monthly sales rep meeting of my region to overview their issues.
• Kept pushing slow moving stock out of warehouse to ensure least inventory carrying cost.
• Kept coming up with co-branding ideas to help dealer network to sell more to their walk-in customers.
• Helping dealers in their business development by helping those locking corporate deals.
• Helping sales team in various sales promotion campaigns.
• Did close coordination with finance to ensure top of the line service to all dealers.
• Coordinated between production team and management for better products.
• Assisted management to keep continuing with brand differentiation strategy

Company industry:
IT Services
Job role:
Sales

Online Banker

January 2005 - December 2006

Standard Chartered Bank

Karachi, Pakistan

January 2005 - December 2006

• Providing Product information on Marketing.
• Card details of AMERICAN EXPRESS Charge Card AMERICAN EXPRESS Credit Card & Union Bank Visa Gold Card.
• Account Details of every product of Union Bank.
• Inter transfer from one account to another or many accounts if customer is marked as an online customer.

Company industry:
Banking
Job role:
Customer Service and Call Center

Education

Karachi University

December 2011

December 2011

Bachelor's degree, Accounting

Pakistan

College of Emerging Technologies

July 2004

July 2004

Diploma, Computer

Pakistan

OverSear Grammar School

July 2002

July 2002

High school or equivalent, Computer

Pakistan

Languages

English
Expert
Urdu
Expert
Hindi
Expert
Arabic
Intermediate
Swahili
Beginner