سيد أمين

Managed inbound, outbound, and reverse logistics across sea, air, and land covering domestic, cross-border, B2B, and direct sales operations.

Executed bookings, BL issuance, DO release, reefer planning, vessel tracking, and route optimization for on-time deliveries.

Used Oracle Fusion ASN module for shipment creation, ETA updates, and shipment tracking; monitored vessel movements via Marine Traffic.

Enforced strict “No Execution Without PO” policy—shipments only moved with valid POs to ensure cost and compliance control.

Possessed full knowledge of container sizes, CBM, reefer temperature requirements, loading patterns, and space utilization, supporting procurement in optimal order planning.

Ensured food security and safety compliance, managing stock levels in line with national requirements.

Controlled shipment costs, including THC, TLUC, DPC, BOE, duty, VAT, reefer plug-ins, origin charges, BAF, GRI, imbalance fees, and transport, ensuring cost transparency and budget accuracy.

Prepared port charges and customs reconciliation reports (CDR, debit accounts, bank guarantees, credit facilities).

Maintained complete import/export documentation (COO, Phytosanitary, ADAFSA/DM/MOCCAE registrations, label assessments) and ensured timely submission to customs.

Followed up on supplier/service provider payments, processed GRNs and GTNs aligned with stock.

Designed and implemented custom regulatory workflows, with transparent charge flows approved by management.

Trained junior staff and aligned teams to workflows, ensuring compliance, consistency, and operational independence.

Maintained job schedules, KPIs, and planning performance reports for data-driven decision-making.

Transitioned to 100% in-house clearance model via ATLP, Dubai Trade, and Ajman Customs—cutting agent delays and costs.

Created customs declaration checklists, monitored HS codes, and ensured compliance with prohibited goods lists.

Secured competitive freight rates and priority equipment from Maersk, MSC, COSCO, Hapag, CMA, OOCL, ONE, Evergreen, and DPW.

Managed shipment bookings, SIs, and VGMs through carrier portals.

Ensured HSE compliance across logistics operations and introduced eco-friendly, sustainable practices.

Oversaw daily/weekly VAT exits and MOFAIC attestations.

Managed warehouse operations using WMS for receiving, storage, picking, dispatch, FIFO/FEFO, and inventory accuracy.

Negotiated and managed SLAs, RFQs, and contracts for shipping, transport, and warehousing.

Achieved 100% rebate recovery with DP World & Ajman Port; initiated new rebate structures with AD Ports.

Secured AED 810K rebates in 2024, targeting AED 4.7M in 2025.

Built strong ties with MOCCAE, MOFAIC, ADAFSA, DM, TDRA, and MOE for permits, inspections, and approvals.

Resolved regulatory issues: negotiated a 60% discount on AED 300K Dubai Municipality fine and secured full MOFAIC fine waivers.

Managed vendor registration, NDAs, and technology adoption to streamline supply chain processes.

Coordinated order processing, demand planning, forecasting, and allocation with Sales Force.

Supervised 120+ staff across shifts, optimizing labor allocation for maximum efficiency.

Led fresh produce sorting teams, ensuring grading, hygiene control, and correct temperature storage.

Controlled stock-in/out, maintained 2-day cover for fresh business, and tracked wastage, write-offs, and Tadweer disposals.

Managed return orders and purchase returns, ensuring approvals and supplier payment compliance.

Prepared ageing reports and flagged non-moving items for sales/procurement action.

Conducted daily/weekly labor & driver meetings for safety, hygiene, and operational priorities.

Implemented theft control measures, monitored packing material usage, and ensured proper equipment handling.

Enforced HSE standards in warehouse operations, including hygiene, safe equipment use (PPTs, forklifts, pallet jacks), and compliance checks.

• Effectively managed import and export documentation through E-Mirsal, ATLP, and Sharjah Customs, ensuring full compliance with UAE trade regulations.
• Leveraged expertise in customs clearance for sea and air shipments, significantly boosting operational efficiency.
• Fostered collaboration with regulatory authorities such as Dubai Municipality and ADAFSA to expedite clearances for food, feed, and perishable goods.
• Optimized documentation workflows, resulting in reduced processing times and improved accuracy.
• Developed strong relationships with stakeholders to enhance supply chain operations and facilitate smoother logistics processes.
• Implemented best practices in customs procedures, contributing to overall organizational success and compliance.

• Oversaw import and export documentation using E-Mirsal (Dubai Trade), achieving 100% compliance with UAE customs regulations and ensuring swift clearance.
• Enhanced JAFZA administrative processes by streamlining documentation control and facilitating movement approvals, improving coordination between free zone and mainland operations.
• Developed and verified invoices, packing lists, and shipping documents, ensuring precision for all domestic and international shipments, which reduced discrepancies.
• Managed daily stock movements from JAFZA to mainland, optimizing logistics efficiency and contributing to seamless supply chain operations.
• Demonstrated strong organizational skills and attention to detail, preparing for a transition into roles such as Logistics Manager, Customs Officer, and Supply Chain Supervisor.

• Led daily warehouse operations, optimizing stock arrangement, binning, labeling, and layout planning to enhance space utilization and streamline inventory flow.
• Supervised the loading and unloading of containers, LTL shipments, and courier packages, ensuring meticulous handling of temperature-sensitive, fragile, and high-value items.
• Managed comprehensive import/export documentation through the E-Mirsal (Dubai Trade) platform, achieving timely customs clearance and strict compliance with UAE regulations.
• Developed and implemented efficient operational strategies, contributing to improved warehouse productivity and reduced turnaround times.
• Collaborated with cross-functional teams to enhance logistics processes, ensuring seamless supply chain operations and customer satisfaction.

• Successfully managed import and export documentation on the E-Mirsal (Dubai Trade) platform, ensuring compliance and efficiency in logistics operations.
• Coordinated all customs clearance processes across coastal customs points (Hamriyah, Deira, Marfa), streamlining operations for an export-oriented business.
• Supported JAFZA administrative tasks, including timely license renewals, lease agreements, visa processing, cancellations, and workmen compensation coordination.
• Led public relations and PRO activities, effectively managing a diverse team of over 40 multinational staff, enhancing communication and operational effectiveness.
• Demonstrated strong organizational and problem-solving skills, contributing to improved logistics and supply chain management.

• Streamlined logistics operations by efficiently resolving customer complaints through various communication channels, boosting satisfaction and retention.
• Leveraged strong telecommunication skills to verify account information, ensuring data accuracy and integrity in logistics processes.
• Supported order placement and managed refunds and exchanges, optimizing workflow and enhancing operational efficiency.
• Offered expert advice on company policies and product information, empowering customers to make informed decisions related to logistics and supply chain.
• Managed sensitive payment information with precision, adhering to compliance standards and enhancing overall operational security.