Syed Arshad Ali Ahmed

Professionally Certified Team Leader with comprehensive experience in IT Operations, ERP Implementations, Process & Project Management ensured company's IT objectives are met.

Lead the IT department’s operational and strategic planning, fostering innovation, planning projects, Time Management, organizing the allocation of resources.

Managed IT staffing, including recruitment, supervision, development, retention, scheduling, evaluation within the personnel policies.

Benchmarks, analyzes, reports and recommends improvements and growth of the IT infrastructure and IT systems.

Experience with identifying the strengths & weaknesses of options and exercising critical thinking, problem solving, and judgment skills.

Accomplishments:

• Achieved VAS® ERP' successful implementation at T1 & T2 Terminals, Export Terminal ET (King Abdul Aziz Seaport) using professional standards, streamlined Dispatch & Logistics Operations of local Trucks, Sea Vessels transit for Business Agility, resulted in 35% revenue increase.

• Achieved Strategic aim in successful implementation of VAS® ERP modules critical for Business Continuity & integration with Oracle® ERP to harness more value from diversified IT investment of € 700K.

• Initiated & automated the secure access through industrial barrier gates integration with VAS® ERP module utilizing a single card entry/exit solution worth € 30K.

• Achieved Strategic IT initiative of Infrastructure Optimization & Up-gradation project of Network Switches & Fiber Optic’s by Saudi Business Machines Ltd. (SBM®) within the scope, schedule & budget.

• Achieved Operational objective of SC in Weighbridge Controller Up-gradation project in coordination with Mettler Toledo, USA and Fritz & Macziol FuM, Germany within the scope, schedule & budget.

• Achieved Operational goal of Weigh-bridge Controller Up-gradation project by Mettler-Toledo, USA and Fritz & Macziol FuM, Germany within the scope, schedule & budget of € 120K.

• Automated the SDO Business process utilizing pre-printed multi-layered cut-sheet forms with A4 size single-sheet laser printing which resulted in 75% cost reduction per year.

• Core Team member, implementer for ISO 14001 | OSHAS 18001, contributor to Integrated Management System under the guidance of MR-IMS.


Responsibilities:

Successfully handles major HR functions, 3 Shifts rooster & good work ethics of DCS teams at geographically dispersed SCC Business Units facilities including Terminals T1, T2, T3 and Export Terminal-ET at King Abdul Aziz Sea Port.

Successfully handles IT Service Management & Information Security, Asset Management, Availability Management, Business Service Management, Capacity management, Incident & Problem management, Performance Management and also successful Budgeting of the DCS Business Unit.

Successfully handles review of daily, monthly reports, monitor improvement plans, ensure adherence to processes & procedures, business process evolution and improvement for seamless operation.

Successfully handled the migration of RSAF’s business critical Duty Information Systems from Mainframe Systems and DB2 Database to VS.NET Web Application and MS SQL Server Database.

Successfully handled the migration of RSAF’s one of the most crucial Resource Management Portal from Java (JSF & JSP) to VS.NET Web Application using C# and MS SQL Server Database.

Involved in Designing, Developing, and Documenting the different modules assigned for various projects including Duty Systems, Personal and Resource Management, Asset Management, Online Telephone Directory, and Attendance Management System.

As an IT Project Associate in the team handled all the activities related to the Corporate Intranet Application (CIA) project for Globarena Web Technologies Pvt., Ltd. He upgraded, improved & maintained the organizations corporate intranet with modules such as Administration, Employees, Library Management, Inventory Management and also compiled & generated diverse Reports for the Management.

Worked as IT Technical Support for diverse ITES processes ranging from Servers, Operating Systems, Virus Removal Queues and Anti-Virus Support. Illustrated Customer focused attitude & interpersonal skills during all the above mentioned processes service offering, established & maintained rapport.