Freight Forwarding / Logistics / Warehousing / Shipping
Smart Solutions Freight Forwarding & Logistics
مجموع سنوات الخبرة :15 years, 10 أشهر
- Costing for all DDU/DDP/DAP/CIF/CFR & Local SEA/AIR shipments to Agents & local consignees.
- Preparing quotation as per the customer required and their Request for Quotation -(RFQ).
- Open files for all import and export shipments (Air/Ocean/Dry Port/Road Transport).
- Local + International email communications for all Import and Export shipments.
- To manage all administration matters relating to the air & Sea operation set up.
- Communicated effectively with clients and responding to their requirements. Coordinate shipment arrangement with the suppliers/vendor of the airfreight & seafreight operations..
- Booked sub-contractors and ensuring they deliver within agreed terms. (if needed).
- Reserved necessary space on ships, aircraft, trains, or trucks.
- Invoicing and payments follow up.
- Managing accruals of Cost and Revenue and report to team management
- Manage customer relationship. ensure best in class service delivery and simultaneously ensure that
- the company’s KPIs are achieved
- To actively track and trace shipments and update customers accordingly (daily basis).
- Accurate and timely data entry into the system
- Monitoring of reports on a daily basis
- Maintaining strong and effective relationships with vendors (shipping lines, trucking companies, etc.)
- Meeting key performance indicators to support the department, branch, product and overall company goals
- Attending mandatory training classes as needed
- Managing idle containers (non-mobile) locally for CMA CGM.
- Instruction for special containers to domestic terminals; calculate the cost per day spent on per diem and storages as well as handlings and find the best solution for these containers.
- Make written procedure of specific work orders such as system controlling for costs and extracting desired data, country specific troubleshooting procedures in case the cargo movement is in dispute with terminal authorities.
- Work with the accounting team to go in details of invoices
- Assistance to recovery management and sale of containers.
- Handle cases of late deliveries due to non conformity of cargo, customers insolvency, police seizure...
- Minimize costs associated with dormant containers
- Recover losses through salvage sale of abandoned cargo
- Active watch on scrap, waste & other commodities markets
- Logistics cost cutting actions (operations, outsourcing)
- Coordination with clients and shippers to ensure continuity with shipping details.
- Handling Change of Destination cases, break bulk cargo, direct delivery, dangerous goods, Out of Gauge (OOG) shipment, Reefer cargo .
- Handling Lost bill cases.
- Handling MCN / Amendments including USA & Europe.
- Maintained an effective data management system to track all shipments and deliveries.
- Addressed any issues with late or missing shipments or expected deliveries.
- Checked the accuracy of invoices from customers brokers.
- Prepared all required customers and sea freight documentation.
- Registered packages with government agencies when required.
- Maintained ongoing communications with clients.
- Custom declaration clearance of goods at the parts applications of IDFS administrative duties in the office
- Managing customs documentation, tracking of advance license availability, usage & balance, closure & record keeping, managing data and clearance documentation
- Good handsome experience of computers & knowledge of govt. rules, procedures & customs procedures preferred
- Handle the total chain of export and import documentation& Logistic activities
- Review of enquired received from aftermarket customers, obtain clarification wherever enquired, follow-up and initiate appropriate activities until receipt of customers order/development order
- Cargo classification introduction to law of carriage economics of shipping office management shipping practice.
- Dealing with c & f agents.
- Co-ordinate with procedure team, co-ordinate with custom for order & collections.
- Operate custom application software Saudi EDI.
- Preparation of Import filling in Climax & Oracle software
- Making list files of new files
- making letter submit for line (carrier) & another cases Custom
- forwarding arrival notices through E-mail
- Received Documents form forwarder & overseas Agents.
- Update to customers to for document
- Call & E-mail to customers to required documents & oversea agents.
- preparation & Achieving weekly task of Documents to report management console & FCL
- Correspondence with overseas principal & agent of import & export matter.
- Verification / Prepare of IGM.