Senior Relationship Officer
INSTALLMENT 4 U (E-Commerce)
Total years of experience :14 years, 9 Months
Responsibilities:
Meet to given target per month.
Manage online sales.
Meeting with customer to confirm his / her company and position which information provided by customer.
Verification of form information provided by customer .
Required documents collection from customer for process.
Documents assessment from operation department.
Home address verification from verification department.
Agreement signing between company and customer.
Product availability after completion of all requirements.
Coordination with warehouse for product delivery.
Also I have task to create or add corporate accounts.
I have added some corporate account for Installment 4 U like, MIXIT software, Consultant group (CG), JF Energy, JC call center.
Responsibilities:
Established and adjust selling price by monitoring costs, competition and supply and demand.
Manages personnel and develops sales and sales support staff.
Reviews progress of sales roles in the region.
Reviews expenses and recommends economies.
Maintaining and increasing sales of products.
Compiling and analyzing sales figures.
Reporting to senior managers.
Keeping up to date with products and competitors.
Responsibilities:
Reaching the targets and goals set for the region.
Managing numerous business processes.
Liaising with management, channel partners and other key staff members.
Keep Head of Sales informed on the status of all jobs on daily basis. Provide inputs in improving sales processes and systems.
Attending sales meetings, documenting meeting minutes and action items.
Handle all the system (Crestel) based jobs related to sales and distribution.
Coordinate with warehousing (internal/outsourced) for timely supply of orders from distributors.
Provide backend support to sales team and distributors. One-touch-point at HO.
Understand complete functioning of Crestel from S&D perspective.
Receive distributor orders through system; get approval internally (for financial instrument/credit limit) and forward to warehouse for delivery.
Roll out monthly sales promotion & incentive letter. Ensure that the same reaches all concerned in the start of every month.
Ensure timely reimbursement of all incentives after necessary verification.
Manage the new account requests submitted via Augere Web portal. Creates the customer account in Crestel and assigns ticket to the concerned distributor.
Handle and close all the complaints related to distributor and company staff.
Receive company staff expenses, check and forward finance for further processing. Receives payment cheques from Finance and send to the concerned person/s.
Prepare and distribute sales reports as required by HODs/CEO. Keep record of regularly used (approved) formats and coordinate with IT to build the same in the system.
Responsibilities:
Establishes sales objectives by forecasting and developing annual sales quotas.
Ticket Generation.
Post sales coordination for customer satisfaction.
Daily sales report to Sales Manager.
Monthly sales report to head office.
Monthly audit. Coordinating future correspondence.
Follow up and management of action items.
Coordination with managers and reporting back to the head of department.
Handling software and reports.
Responsibilities:
Customer services.
Achievement assigned target.
Maintain retailers’ network.
Submission of CAF (customer agreement form).
After sales service.
Installation of wireless phone sets.
Maintain retailers’ for wireless phone sets cards.
Induction of wholesalers for wireless phone sets & cards.
Achievement of minimum 240 to 300 phones set sales a month.
Responsibilities:
Coordination and support to company’s outlets and sub-dealers.
Responsible for (MINs) connection issuance and look after the sub dealers’ activation's.
Connections and Device activation.
Data collection and submission in online software.
Responsible for all activation from World Call devices.
Major Subject: 1-International relations. 2-International Law. 3-European diplomacy.
Major Subject: 1-International relations. 2-Islamic history.
Board of Secondary Education Karachi