Real Estate Consultant
MBC REAL ESTATE
Total years of experience :12 years, 7 Months
Real Estate Consultant only working for Off Plan projects of Emaar, DAMAC, Azizi, Sobha, Danube, Refine Binghatti & DECA.
Working as a real estate agent. Leasing properties on a monthly and yearly basis.
Also working on ff plans for Aziz, Sobha & Danube.
Business development and enhancement of clients by offering Accounting & Auditing related services through physical visits by taking appointments by
calls and emails to the clients of UAE.
Solving the queries of previous clients on calls.
Served as CUSTOMER SERVICES EXECUTIVE and dealt with customers directly at the front desk for 1 year.
Afterward Promoted to CUSTOMER SERVICES SPECIALIST and controlled a team of 10 CSR to deliver the best CS for 1 year.
Meanwhile promoted to CUSTOMER SERVICES ENGINEER and modified the customer service support system to reduce complaints by 10% with the help of a team of 25 people; including Customer Services & Customer Support Teams for 2 years.
I was awarded Employee of the Year for being customer focused.
Managed data by inputting data on the website, spelling & grammar checks, and reporting via OPERA & JIRA Software.
Maintained the relationship between the client of USA and data management team of 5 members as a Team Leader.
Managed data regarding complaints by I-Click software and MS Excel & reported via CRM.
Provided technical support regarding DSL routing as outbound call center support via CISCO calling software.
CAYLEX PHARMACEUTICALS, LAHORE
Data Input in MS EXCEL Sheets. Making and issuing Invoices.
Preparing the books of Journals & Ledgers in the system.
Customer Services as well as Collection of New Stock regarding F&B.
Controlling Inventory management.
Completed my masters through Prime College Of Commerce and got the degree from Allama Iqbal Open University.
Completed my graduation through Govt. Islamia college of Commerce Allama Iqbal Town and got the degree from University of the Punjab.
Completed my Intermediate through Govt. Islamia College Civil Lines Lower Mall and got the degree from BISE Lahore.
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