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tabrez jamal, Manager operation

tabrez jamal

Manager operation

Mervice infotech private limited

Location
India - Kolkata
Education
Bachelor's degree, Commerce
Experience
3 years, 7 Months

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Work Experience

Total years of experience :3 years, 7 Months

Manager operation at Mervice infotech private limited
  • India
  • My current job since October 2020
Operation Manager at Mervice Infotech Private Limited
  • India - Kolkata
  • My current job since October 2021

Handling 400+ employees, with successfully handling positive EBITDA ( 27 % ) and billing for the site for the last 1 year. Currently handling all Customer support voice and chat both . Inbound and Outbound for Rapido ( Bike Taxi )

Education

Bachelor's degree, Commerce
  • at University Of Calcutta
  • May 2006

Specialties & Skills

Performance Center
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People Management
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Sales Operations
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Managerial Skills
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Daily Operations
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People Management
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Analytic
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Customer service
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Performance Management
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Languages

English
Expert
Urdu
Expert
Hindi
Native Speaker
Bengali
Intermediate

Training and Certifications

ACE (Training)
Training Institute:
AEGIS