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Taha Hassan, Computer Technical Support & IT Assistant & Network Assistant

Taha Hassan

Computer Technical Support & IT Assistant & Network Assistant

Saleh&HEgab Integrated Engineering & Economical Consultancy

Location
Egypt - Cairo
Education
Diploma, Computer Technology Technician -Network and Maintenance
Experience
15 years, 11 Months

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Work Experience

Total years of experience :15 years, 11 Months

Computer Technical Support & IT Assistant & Network Assistant at Saleh&HEgab Integrated Engineering & Economical Consultancy
  • Egypt - Cairo
  • My current job since December 2013

• Desktop Support Diagnosing hardware &
software faults.
• Testing and evaluating new technology.
• Diagnostics System Backup End User Support.
• New Installations and Support Firewalls / Security.
• Hardware Exposure Problem identification Maintenance.
• Hardware Exposure Problem identification Maintenance.
• Network connectivity troubleshooting, ping, telnet.
• Responsible for communication protocols, configuration, integration & security.
• Investigating, diagnosing and resolve all network problems.

Technical Support & Network Administrator For Naser City Branch at CompuTek Training Center
  • Egypt - Cairo
  • My current job since November 2014

• Desktop Support Diagnosing hardware & software faults.
• Testing and evaluating new technology.
• Diagnostics System Backup End User Support.
• New Installations and Support Firewalls / Security.
• Hardware Exposure Problem identification Maintenance.
• Hardware Exposure Problem identification Maintenance.
• Network connectivity troubleshooting, ping, telnet.
• Responsible for communication protocols, configuration, integration & security.
• Investigating, diagnosing and resolve all network problems.

Computer Technical Support & IT Assistant. at Smart Vision For Contracting
  • Egypt - Cairo
  • July 2012 to September 2013

• Desktop Support Diagnosing hardware &
software faults.
• Testing and evaluating new technology.
• Diagnostics System Backup End User Support.
• New Installations and Support Firewalls / Security.
• Hardware Exposure Problem identification Maintenance.

Computer Technical Support & IT Assistant. at XKDigit For Computing Technology
  • Egypt - Cairo
  • April 2010 to March 2012

• Desktop Support Diagnosing hardware &
software faults.
• Testing and evaluating new technology.
• Diagnostics System Backup End User Support.
• New Installations and Support Firewalls / Security.
• Hardware Exposure Problem identification Maintenance.

IT at MCT
  • Egypt - Cairo
  • June 2008 to August 2010

Computer Technical Support

Computer Technical Support. at (Egyptian Canadian (EC-IT
  • Egypt - Cairo
  • February 2006 to June 2006

• Customer Service Root-cause analysis LAN/WAN technologies
Technical support.
• Addressing customer issues customer satisfaction.

Education

Diploma, Computer Technology Technician -Network and Maintenance
  • at Modern SphinX Academy
  • June 2012

Specialties & Skills

Microsoft Windows
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English
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XP
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Microsoft Office
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Windows 7
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Windows 7
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Softwear
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Microsoft Office
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Microsoft Word
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Hardwear
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windows XP
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Windows Server 2003
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English
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Network
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Languages

Arabic
Expert
English
Intermediate

Training and Certifications

MCP (Certificate)
Date Attended:
December 2014
Valid Until:
January 9999
MCSA (Certificate)
Date Attended:
December 2014
Valid Until:
January 9999
ICDL (Certificate)
Date Attended:
August 2008
Valid Until:
January 9999
CCNA (Certificate)
Date Attended:
November 2014
Valid Until:
January 9999

Hobbies

  • Swimming , P.S , Reading