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Tahani Alkhelaiwi, customer care agent

Tahani Alkhelaiwi

customer care agent·Mobily

Saudi Arabia

Master's degree, PG Diploma

Work experience

Total years of experience: 2 years, 8 months

customer care agent

March 2005 - March 2007

Mobily

Jeddah, Saudi Arabia

March 2005 - March 2007

firstly, I worked as call centre agent then back offic complaint

Company industry:
Telecommunications
Job role:
Customer Service and Call Center

DMS CO

May 2005 - October 2005

Solving telemarketing problems

Jeddah, Saudi Arabia

May 2005 - October 2005

Company industry:
Telecommunications
Job role:
Marketing and PR

telemarketing

February 2004 - August 2004

Eknaz company

Jeddah, Saudi Arabia

February 2004 - August 2004

Eknaz company / summer of 2003
Advertising and marketing

Company industry:
Marketing
Job role:
Marketing and PR

Education

Heriot watt university

May 2011

May 2011

Master's degree, PG Diploma

United Kingdom

I have post graduat diploma from Heriot Watt U

King Abdulaziz University

January 2004

January 2004

Bachelor's degree, Language and Business administration

Saudi Arabia

GPA (point): 3.37 out of 5

GPA (point): 3.37 out of 5

Skills

Call
Expert
Call
Expert
Ability to deliver information correctly on demand
Expert
Ability to deliver information correctly on demand
Expert
Ability to open and manage discussion and dialogue efficiently.
Expert
Ability to open and manage discussion and dialogue efficiently.
Expert
Social, ambitious, flexible and confident
Intermediate
Social, ambitious, flexible and confident
Intermediate
Call
Expert
Call
Expert

Languages

English

Intermediate

Training and Certifications

Training
customer service and public relation
Saudi British Bank
Aug 2004

Hobbies and interests

Swimming