ASSISTANT CREDIT MANAGER
The Meydan Hotel
Total years of experience :20 years, 3 Months
- Meydan Golf Course (January 2021- Present)
• Owned complete responsibility for all credit-related activities including evaluating and approving credit applications, setting credit limits, monitoring customer payment patterns, managing collections etc.
• Reduced bad debt by 20% by implementing a rigorous customer follow-up strategy.
• Surpassed the industry standard for average collection period by achieving 40 days.
• Mitigated the risk of revenue loss and enhanced profitability by diligently reviewing the Guest Ledger High Balance Report daily.
• Thoroughly examined paymaster accounts to ensure compliance with the companys policy and procedure.
• Implemented a streamlined and meticulous system for billing invoices and monitoring credit limits.
• Organized monthly credit meeting with concern department heads to discuss and resolve credit and collection issues and assigned tasks with clear deadlines.
• Posted payments, allocated them accurately, and ensured that there were no open credits.
• Reconciled credit card payments daily and ensured that rates charged to clients were as per contract.
• Visited regular clients to enhance business relationships and visited large account clients to recover outstanding payments.
• Ensured that monthly average collection was at a minimum.
• Ensured that a reserve for doubtful accounts was kept in accordance with company policy and that the bad debt reserve report agreed with the general ledger.
• Demonstrated strong financial acumen and attention to detail by monitoring daily event forecasts and ensuring that deposits were received as per the agreement.
• Demonstrated a proactive approach by conducting comprehensive research on regulatory changes and aligning decisions with current industry trends.
• Successfully led and executed all internal and external audits for the hotel credit operations, resulting in a clean audit opinion each year.