Branch Manager
A K A & Partners Company Ltd.
مجموع سنوات الخبرة :19 years, 3 أشهر
((Experienced Key Accounts Manager with a demonstrated history of working in the Automotive Refinish Industry, Experienced Car Refinishes, Bodyshop Solutions, Bodyshops Equipment and Tools Sales Experience)).
Management & Administrative Responsibility:
• Managing the business with the objective of enhancing the company's growth and profitability.
• Sales and Marketing Planning, Organizing and implementing Marketing Programs.
• Research and promotions, held regularly to know the acceptability of the company's products range.
• Obtaining and coordinating institutional sales and contracts for the key clients (i.e. Cars Agencies, Other interested parties).
• Manage and work closely with the Sales Supervisors to ensure that all routes are effectively covered and that they understand the sales plans for their areas, monitor the same through constant market visits.
• Conduct on-the-job training for the sales team to ensure that sales, distribution and collection objectives achieved.
• Monitor and control the credit levels in the market.
• Gathering continuous information on products performance and customers' attitudes, new problems, opportunities and threats.
• Preparation of Sales forecasts (i.e. Supply, Demand).
• Achieve market research to know the demand, viability and feasibility of the various companies venturing in to the new market area.
• Interacting with wholesales and retails dealers.
• Coordinating with the distribution channels and solving their timely problems with demand and supply.
• Ensure that the sales team is implementing proper merchandising techniques.
• Handle the customers/ Visit the key outlets on regular basis and ensure proper distribution.
• Handle the customers' complaints promptly and effectively.
• Monitor the competitors' activities/Identifying the competitors and their strategies by conducting competitors' analysis regularly.
• Setting sales force strategies, targets, training courses, incentives and supervising.
• Preparation of monthly/yearly division activities reports (i.e. Sales, Receivables, Stock Level in line with market requirements).
• Manage, maintain and control company's assets, expenditure as per the allocated division budget.
• Review and access the results achieved by the concerned business unit.
• Develop and monitor advertising campaign plans.
• Develop sales and pricing policies for the whole range of products and services.
• Finding and developing new markets to expand company's business in new areas.
• Responsible for divisions staff recruitments and their productivity.
• Prepare Customers offers and promotions.
• Analyze, negotiate and structure potential loans in line with credit policy.
• Tracking data for monthly reports on sales, stock level, collections & credit level.
• Feedback customers with performance report, stock level in their warehouse, consumption by items, monthly invoices, payment and other report upon request.
• Schedule company's technicians and customers training time table during the year.
Career Abilities:
- Design training programs for the existing customers and new customers.
- Providing colours documentation to all customers & technicians.
- Providing paint mixing software, stock management systems, paint estimation systems
- Providing paint mixing machines, mixing sticks, colours measurement devices, testing plates.
- Logistic services.
- After sales services
- Bodyshops management, design, inspection and layout.
- Technicians training program, inspection and evaluation.
- Equipment & tools inspection and maintenance.
- Update customers with latest paint technologies and practices.
- Update customers' software (Paint system, Stock management, Materials Estimation).
- Identify paint, colours and application errors and recommend solutions (Problems prevention).
Responsibilities:
• Sales & Marketing Planning, Organizing and implementing Marketing Programs.
• Gathering continuous information on products performance and customers' attitudes, new problems, opportunities and threats.
• Interacting with wholesale and retail dealers.
• Activate and exceed monthly and yearly sales targets.
• Identifying the competitors and their strategies by conducting competitors' analysis regularly.
• Motivate, lead and manage sales team.
• Prepare sales forecast reports and ensure proper follow up and achievement.
• Handle the customers (regular visits).
• Prepare Customers offers and promotions.
• Handle the customers' complaints promptly and effectively.
• Prepare Customers offers and promotions.
• Structure potential loans in line with credit policy.
• Tracking data for monthly reports on sales, stock level, collections & credit level.
• Collection of cash and credit invoices payment.
Career Abilities:
• Dealing with tubeless trucks tires customers (Commercial Vehicles)
• Dealing with fleet companies & construction companies.
• Dealing with transportation companies who had buses & coaches.
• Basic tires knowledge.
• Passengers tires applications, retreading & applications.
• Truck tires applications, knowledge, failure, maintenance & retreading.
• Earthmover tires knowledge & application.
• Farms/Agricultural tires knowledge & application.
• Industrial tires knowledge & application.
- Handle the Customers (Orders, Delivery, Payment, ..
- Participate in putting the Over Whole Sales Targets
- Work Hard to Achieve Target
- Collecting Intelligence Information About the Competitors, Prices, Markets, ..
- Cooperate strongly with Sales Administration Dept. to design the Sales Policies, Reports, sales Research & Performance Analysis
- Handle the customers Complains promptly and effectively
- Any other Sales Tasks
RESPONSIBILITIES:
• Handle the customer (i.e. orders, delivery, payment, target …).
• Participate in putting the overall sales target.
• Work hard to achieve targets.
• Collecting information about the prices, competitors … to the company decision makers.
• Open new markets and find new dealers by calling and visiting.
• Cooperate strongly with sales Administration Department to design the sales policies, reports, sales research and performance analysis.
• Handle the customers' complaints promptly and effectively.
• Prepare the Factory Production Plan monthly/yearly.
• Conduct technical service for customer inquiries.
• Make product demonstration/presentation.
• Interaction with Production and Quality Control and Research and Development Department to provide better services to the clients.
• Handle customers Claims & guarantee services.
• Attends and design promotional activities.
• Collection of cash and credit invoices payment.
Career Abilities:
• Dealing with tubeless trucks tires customers (Commercial Vehicles)
• Dealing with fleet companies & construction companies.
• Dealing with transportation companies who had buses & coaches.
• Passengers tires applications, retreading & applications.
• Truck tires applications, knowledge, failure, maintenance & retreading.
• Passengers' tires knowledge & application.
• Tires structure, knowledge & application.
• Tires production process & quality control.
B.Sc. (Honors) in Economics & Rural Development Division (2) – Class (1) Department of Business Administration University of Gezira – SUDAN