تالا Abualsondos

department coordinator في offtec

• الأردن - عمان
• أشغل هذه الوظيفة منذ مايو 2023

Telecommunications في Umniah Telecommunications Company

• الأردن - عمان
• ديسمبر 2021 إلى يناير 2023

Manage customer accounts and keep records of customer interactions and transactions.
Handle and resolve customer complaints.
Organize workflow to meet customer time frames.
Deal directly with customers either face to face, by telephone or electronically.
Communicate and coordinate with internal departmen

Customer Service Representative في Extensya

• الأردن - عمان
• أغسطس 2021 إلى ديسمبر 2021

Generate sales leads.
Build sustainable relationships and trust with customer accounts through open and interactive
communication.
Provide accurate, valid and complete information by using the right methods/tools.
Meet personal/customer service team sales targets.
Handle customer complaints, provide appropriate solutions and alternatives within the time
limits; follow up to ensure resolution.
Keep records of customer interactions, process customer accounts and file documents.
Follow communication procedures, guidelines and policies.