Social Media Executive
The Group
Total years of experience :6 years, 4 Months
, Develops engaging, creative, innovative content for regularly posts
, Track trends on a daily basis
, Create and maintain regular content
, Help improve sales and customer satisfaction
, Manage marketing budgets & Calculate the ROI
, Monitor user’s behavior on social media
, Set up Facebook and Instagram campaigns on ads manager
, Moderation
Social media reports
Content marketing plan, Track trends and monitor competition
, Help improve leads processes and customer satisfaction
, Manage marketing budgets & Calculate the ROI
, Monitor user’s behavior on social media
, Designing the Content plan
, Set up Google ads and YouTube ads
, Set up Facebook and Instagram campaigns on ads manager
, Moderation
, Planning event with attention to financial and time constraints
, Booking venues and Influencers
Booking Influencers
Receive and process travel arrangement requests while catering for any special
requirements
Cross-check all passport and visa requirements to ensure timely and hurdle
free travel planning
Maintain an updated client database of frequent and regular clients
Provide prompt, accurate and professional service 24 hours a day, 7 days a
week.
Respond to clients' questions, issues, and complaints and provide appropriate
solutions when needed.
Followed-up on customers' requests so as to better serve them and deal with
their needs and queries, complains...etc
* Collaborated, communicated with customers to know their needs and to work
best on what makes customers happy and satisfied.
* Built lasting business relationships through performance and credibility.
* Developed positive rapport with people at all levels of responsibility.
* Worked well as individual or team member in the achievement of sales
objectives.