Bayt.com
talal Dahei, Contact center Advisor

talal Dahei

Contact center Advisor

Boubyan Bank

Location
Kuwait - Al Kuwait
Education
Bachelor's degree, Business Administration
Experience
14 years, 11 Months

Share My Profile

Block User


Work Experience

Total years of experience :14 years, 11 Months

Contact center Advisor at Boubyan Bank
  • Kuwait - Hawali
  • My current job since January 2016

• Customer service .
• Handling inbound and outbound calls and following up operations to meet bank's standards and protocols.
• Cross-selling products and services

Mr at Rawafid
  • Kuwait - Hawali
  • July 2011 to January 2016

N/A

Project Manager at CIT
  • Kuwait - Al Kuwait
  • January 2010 to February 2011

Customer service / following up / communication with suppliers.

Marketing at Electrozan
  • Kuwait - Al Kuwait
  • March 2009 to January 2010

Education

Bachelor's degree, Business Administration
  • at AOU
  • July 2014

Track : systems

Specialties & Skills

Multitasking
+Endorse 0
Project Management
+Endorse 0
Time Management
+Endorse 0
Enterprise Management
+Endorse 0
Customer Focus
+Endorse 0
Customer service
+Endorse 0
Management efficiency
+Endorse 0
Taking initiatives and meeting challenges
+Endorse 0
written and verbal communication skills
+Endorse 0
Problem solving skills
+Endorse 0
Ability to work with a diverse group of people
+Endorse 0

Languages

Arabic
Expert
English
Expert

Memberships

None
  • None
  • January 2012

Training and Certifications

Diversification at Virgin group (Training)
Training Institute:
Virgin
Date Attended:
March 2014
Duration:
8 hours
Shorouq System (Training)
Training Institute:
NBK
Date Attended:
December 2013
Duration:
20 hours
Supply chain management (Training)
Training Institute:
ZARA
Date Attended:
May 2014
Duration:
10 hours

Hobbies

  • Graphics
    N/A