Bayt.com
talal abdelaziz, Customer Services , Facilities , Opreation Manager

talal abdelaziz

Customer Services , Facilities , Opreation Manager

Global Knowledge

Location
Saudi Arabia
Education
Bachelor's degree, MS power user
Experience
11 years, 9 Months

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Work Experience

Total years of experience :11 years, 9 Months

Customer Services , Facilities , Opreation Manager at Global Knowledge
  • Egypt - Cairo
  • September 2000 to May 2012

•Fully involved in the day to day operation insuring all customers’ needs.
• Responsible for the site needs.
• Responsible for the quality assurance

Education

Bachelor's degree, MS power user
  • at Cairo University
  • June 1993

Specialties & Skills

Day to day Operations
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Customer Service
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opreation
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MS
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Languages

English
Intermediate

Training and Certifications

customer services (Training)
Training Institute:
Excellence of customer services client focus
planning (Training)
Training Institute:
Project planning & following up skills.
ICDL (Training)
Training Institute:
ICDL
Business soft Skills (Training)
Training Institute:
Effective business writing skills
Business soft Skills (Training)
Training Institute:
Effective business writing skills
Managment (Training)
Training Institute:
. o Creative leader ship. o Development & managerial behaviour of the leader
Management (Training)
Training Institute:
Management information system &skill of decision
Management , ITIL V.3 (Training)
Training Institute:
Global knowledge
Date Attended:
January 2007

Hobbies

  • Football