Iraq Service Manager
LG ELECTRONICS LEVANT
Total years of experience :23 years, 10 Months
Observing, Monitoring, Managing, Training, Leading, Developing, Planning, Doing best effort to improve technical skills through official technical training and self studying .
Support agents to do best service.
Always think from customer point of view according to Customer Satisfaction .
Able to work effectively & managing to achieve goals.
Cover all service centers in Iraq.
Jun '12 - Dec '12
USAID-Inma Agribusiness Program
Baghdad, Iraq
Sales and Marketing Advisor
Below some of the duties and responsibilities to be performed :-
•Prepare marketing courses and train agricultural associations’ members.
•Assist in the preparation of materials for meetings and training sessions;
•Assess selected associations and agribusinesses sales and marketing capacity.
Evaluate their ability to produce and market viable products; calculate product costs and margins; pricing strategies and packaging and branding;
•Assist selected associations and agribusinesses in the evaluation of market conditions and opportunities;
•Assist them in making actual sales, pricing, payment terms, & contracts;
•Contribute to and support market analysis and develop commodity action plans;
•Contribute and support the strengthening of producers’ capacities from production through marketing and service delivery;
Jul 2010 - Dec 2011
International Students & Scholars Office, Oklahoma State University
Stillwater, OK USA
Graduate Assistant
This job was a part of my master at Oklahoma State University to obtain a master degree. I worked as a diplomat for the office of international Students and Scholars, and thus Oklahoma State University. Also, as a mentor to assist newly arriving international students and scholars from around the world.
Dec 2001 - Jul 2008 MKN Group Baghdad, Iraq
International Manager and Business Coordinator
The main work for the company was agricultural equipment trade, supply and installation. My work was to manage and work with groups of people in order to
install the equipment that supplied by the company. My experience includes the responsibility of all facts of management, marketing, planning, and opening new
cooperation channels with international companies. I have implemented procedures for my last employer that resulted in developing and expanding business
relationship significantly. Furthermore, training and educating farmers and workers
would be considered the first priority to improve the efficiency of the company
work. Besides, I worked as a project manager to construct and install
communication towers in many places in Iraq.
Apr 1998 - Dec 2001 Al-Wahaf Group of Companies Baghdad, Iraq
Director of Planning & Follow-up department
Managed 15 full time employees, trained and motivated employees for using new
information system programs.
With four years of experience of a small-size company that working in trade and rehabilitation irrigation and agriculture projects, I had to work with many
international companies and thus locals.
Jan 2010 - Dec 2011 Oklahoma State University Oklahoma State, United States Master in Agriculture, International Agriculture Agricultural Economics and Agribusiness
Jul 2008 - Dec 2009 English Language Institute / Oklahoma State, United States Oklahoma State University English Skills.
Oct 2001 - 2003 Mechanical Engineering, College of Engineering, Mustansiriya University Baghdad- Iraq Forced to drop because of the 2003 war.
Mansour University College Baghdad, Iraq Operations Research and Management, Bachelor (BSc),