Head of HR Buisness Partner
Saudi Ground Services
Total years of experience :13 years, 1 Months
• Establish L&D Function within the organization along with different HR core practices.
• Develop, implement, and monitor all training and workshops programs in the organization.
• Prepare and monitor training budget.
• Evaluate needs of the company and plan training programs accordingly.
• Lead the Annual performance Appraisal Cycle.
• Managing all internships programs.
• Provide overall performance feedback.
• Coaching & Mentoring Sessions.
• Enhancing the company learning culture to become a learning organization
• Talent Management and career Development.
• Provide leadership development Programs.
• Build solid cross-functional relationships.
• Develop and maintain the company Succession plan for the future of the organization.
• Develop HR strategic plans.
• Maintain employee’s engagement and moral.
• Design the best fit organization and target organization charts
Company Profile:
• Al Safwa is a member of El Khayyat Group and has technical and equity support of Lafarge-Holcim Group. The company’s plant has an annual production capacity of 2.2 million tons and it is being expanded to 4.4 million TPA.
Designation Chronology:
• January 2017 - date: Talent Acquisition and Learning Manager
• January 2016 - December 2016: Learning and Development Manager
• March 2015 - December 2016: Operational Preparation Training Manager
• April 2013 - February 2015: Organizational Development Supervisor
• April 2011 - April 2013: Plant HR Supervisor
Highlights:
• Initiated a strategic partnership with the Higher Institute for Water and Power Technologies, Rabigh KSA for providing 2-year training program for Saudi nationals from communities surrounding the plant and successfully integrated the trainees with the plant team, 2014-2017
• Contributed to the setting up of the Management Committee (MANCOM) in the company for conducting quarterly business reviews.
• Developed and delivered several customized training programs including Drive in Teams, Al Safwa Corner, CPDP and VR.
• Formulated and implemented successful monetary and non-monetary retention schemes to minimize talent attrition.
• Launched and managed Cadet - the fresh graduates program for engineers, technicians and business gradates.
• Serving as a member of the plant Cost Optimization Council
• Contributor to the organization rightsizing program to create a more flat organization structure.
• Developed 3 successors to take over in 3 previous roles in the company.
Key Responsibilities - Talent Acquisition and Learning Manager:
• Manage the development and implementation of manpower plans of the company along with annual human capital budgets aligned to overall corporate business needs.
• Determine requirements of external recruitment to fill various positions and develop plans to hire competent personnel as per company requirements.
• Formulate a comprehensive recruitment policy covering all aspects including talent planning, optimization of job postings, development of the recruiting marketing channel and appointment of job boards.
• Develop and execute plans for digital and non-digital employment marketing and plan end-to-end recruitment campaigns and coordinate execution for cost effective completion of the recruitment process.
• Support managers in maintaining up-to-date job descriptions with advise on drafting, reviewing and updating job descriptions meeting organizational requirements.
• Work closely with the Management Committee in defining future human capital needs and prepare career development plans to facilitate optimum utilization of internal resources.
• Administer the company’s performance management cycle from preparation of evaluation schedules, coordination with managers for completing performance evaluation of employees, analysis of outputs and implementation of appropriate action plans.
• Analyze statistical data on performance and ensure objective differentiation of good performers from under-performers to plan and execute measures like reward and recognition, counseling and training to improve overall performance levels.
Key Responsibilities - Operational Preparation Training Manager:
• Managed all aspects of training to achieve operational preparation of the plant’s new cement production line being installed under the expansion project.
• Worked as the Single Point of Contact (SPOC) for all plant training programs related to the new production line of the company.
• Monitored and ensured proper incorporation of the company’s safety standards into the new and updated technical training modules, job plans and standard operating procedures (SOP).
• Interacted with employees and contractors at the plants and communicated safety observations with follow-up for implementation of recommended action plans.
• Coordinated the planning, development and implementation of all technical and corporate training programs needed for the new project.
• Collaborated with stakeholders including vendors and corporate resources in managing smooth delivery of all technical training programs.
• Monitored and evaluated development of employees and the overall effectiveness of training interventions to identify opportunities for improvement.
• Facilitated testing and certification of all personnel as per requirements to assure availability of competent resources for all positions.
• Maintained all documentation related to training programs including reports, performance evaluations and validation of all participants.
• Defined the training path and career path of all key functions for identification, development, motivation and retention of talent in the organization.
• Participated in the recruitment process for hiring competent high quality personnel for the new line ensuring alignment of the competencies of new employees to business needs.
• Ensured achievement of target for employment of Saudi nationals under the company’s Saudization plan including leading the Cadet program for preparing fresh Saudi graduates for leading operations in the future.
• Assisted administering the operational preparation training budget, monitoring allocation and utilization of resources for maximizing return on investments.
• Ensured incorporation of applicable standards and best practices into all operational preparation training programs in coordination with plant and corporate stakeholders.
• Supported the determination of individual and group development priorities by facilitating processes of needs analysis and gaps assessment.
• Reviewed and evaluated effectiveness of plant technical training programs and recommended action plans to achieve continual improvements.
• Prepared training schedules, coordinated with managers for nomination of employees as per development plans and monitored attendance.
• Worked closely with external training consultants to identify and finalize course objectives and customize content to meet organizational requirements.
• Developed and maintained training documentation systems meeting corporate as well as regulatory requirements.
Key Responsibilities - Learning and Development Manager:
• Led and managed the process of assessment of the plant team including planning and organizing of the Talent Assessment Day.
• Coordinated the annual performance evaluation process consisting of annual and mid-year reviews including formulation and follow-up implementation of high quality career development plans.
• Managed all learning and development activities in the plant starting from training needs analysis through development of annual training calendar, administration of L&D programs and evaluation of training effectiveness.
• Formulated action plans for development of human resources to support organizational changes including facilitation of efficient staffing of managers and preparation of development need plans, career path management and succession planning covering all key functions.
• Supported the Management Committee in developing formal career development plans for meeting future organizational needs and in developing clear Individual Development Plans for key personnel.
• Managed internal communications for improving employee engagement through various communication channels including messages, memos, announcements and newsletters.
• Led and coordinated the process of recruiting suitable candidates for various senior management positions.
• Developed a successor to take over as the Learning and Development Manager placed in the plant to take care of all technical training needs.
Key Responsibilities - Organizational Development Supervisor:
• Managed the Organization and Human Resources (O&HR) review process for the business unit to forecast the organization and people/talent requirements at every organizational level of the BU.
• Coordinated with HR and line managers for implementing the O&HR review process providing required training and support on the effective use of the process.
• Supervised the execution of all action plans developed based on the O&HR review for development of the organization and human resources.
• Managed all aspects of the learning and development (L&D) process from training need analysis and gap assessment to delivery and evaluation of appropriate training interventions.
• Facilitated execution of all L&D projects including development of plans, coordination of implantation, monitoring and reporting performance.
• Determined training needs, developed and coordinated delivery of employee development programs as requested by various line departments.
• Coordinated the organization of internal training sessions in the plant including facilitation of classroom training on various technical topics.
• Analyzed employee feedback on training programs, evaluated performance data and measured the impact of training programs and other organization development interventions.
• Contributed to the formulation of long-term human resources development plans and the process of driving continual improvements.
• Developed training programs and prepared all training materials to build a wide range of technical and non-technical skills at all levels using appropriate models and tools and delivered programs using stand-up presentations and group facilitation and learning techniques.
• Administered training budgets, monitoring and controlling expenses to ensure delivery of all learning and development objectives within approved spend levels.
• Developed key performance indicators for the L&D function, measured achievement against targets and produced monthly management information reports.
Key Responsibilities - Plant HR Supervisor:
• Managed all matters related to personnel, administration and payroll for the site ensuring delivery of on time accurate information on payroll, annual social statements and individual contacts meeting legal compliance objectives.
• Supported all staffing activities including recruitment, induction, training, performance management and career progression adhering to company policies and procedures.
• Provided team working methodology and tools to line managers enabling them in efficient team management for smooth plant operations.
• Participated in organizing training sessions for managers on issues related to human resources management including coaching and evaluation of individual performance.
• Supported the plant managers in conducting meetings with employee representative and contributed to resolution of conflicts by providing solutions which safeguarded plant interests.
• Monitored and controlled payroll to comply with overtime budget and controlled technical training budget ensuring optimum utilization of approved funds.
• Coordinated the plant team assessment process including target organization, development of succession plan, plant HR action plan and headcount optimization plan.
• Ensured compliance with the requirements of the HR Management System including updating of all records and databases and ensured adherence to the plant operating model.
PREVIOUS ASSIGNMENTS:
• 2010 to 2011 (1 Year): Training Administrative Coordinator, EADS (now Airbus Group), Ar’ar, Riadh
• 2009 (3 Months): School Manager of the Boys Section, Dauha Al-Uloom International School, Jeddah KSA
TRAINING COURSES AND WORKSHOPS: • 2014 - 2015: Drive in Teams Leadership Program with several labs including Situational Leadership, Change Management, Cultural Diversity, Decision Making (Insead / Leoron)