Assistant Manager – Risk Management
Al Rajhi Bank
Total years of experience :10 years, 11 Months
Frame work
• Implement and maintain an overall operational risk review methodology and supporting processes aligned with the bank's Operational Risk Policy.
Risk Culture
• Builds a culture of risk awareness, identification, disclosure and reporting and set up necessary enabling processes for sustaining such a framework and environment.
Policies & Procedures
• Development and implementation of the operational risk review policies and methodologies.
• Facilitate risk assessment tools that support the embedding of operational risk in business units.
• Facilitate and Manage Risk Control Self-Assessment Process and other risk review processes across the Bank.
• Develop and submit operational risk profile reports and support on-going monitoring of key operational risk exposures.
• Undertake review and oversight activities that support the embedding of Operational Risk Framework in the business units.
• Undertake process risk reviews and incident assessments as required in the Operational Risk Framework
Key Focus Areas
• Risk Control Self Assessments
• Products, Policies and Process Document reviews
• Outsourcing Risk Assessments
• Business Continuity Management
• Anti-Fraud Management
• E-Banking Risk Management
• IT Changes Review, Release and CAB
• Business Unit and IT Incidents Management
• Develop and implement of KRI’s framework
• Project Support
Training and Development
• Keeping up to date with the regulatory requirements and undertaking gap analysis and facilitating and undertaking appropriate actions to close the identified gaps.
Reporting
• Develop and provide the information for submission of operational risk reports to KSA for on-going monitoring of key operational risk exposures;
Key Risk Indicators
• Facilitate and monitor identification, capture, and assessment, monitoring and reporting of operational risk indicators by the Units.
• Responsible for overall development and implementation of effective guidelines for efficient risk & control management through imbedded control within the processes.
• Review and oversee the development of policies and procedures covering operations activities under operations with regular update of frequent changes in environment.
• To manage closure of UAT`s for all products with concerned as & when required.
• To manage SLA`s & maintain TAT`s.
• To overlook the gaps in controls for the process and systems.
• Responsible for the deployment of the Quality Management System in COD.
• Implement plans at COD to enhance Operations performance via improved ways of working.
• Conduct processes reviews to eliminate duplication of activities and reduction in cost.
• Work closely with Operations teams across trade operations, central operations, credit operations and treasury operations, design and execute major operational transformations aimed to improve performance in terms of cost/productivity, quality of service, employee engagement, or controls and risk management.
• Ensure the timely implementation by directing, guiding others, and applying various operational tools to resolve problems including providing training where required.
• Interface with other divisions in the organization to ensure Knowledge sharing & communication of best practices.
• Work with a variety of internal stakeholders to support execution and alignment of systems and tools supporting the business.
• Introduce set of measures and benchmarking for monitoring and enhancement of staff productivity.
As an Internal Control Supervisor/ Senior Supervisor:
• Conducting the day-to-day review on transactions performed by Central Operations Unit (credit operations, payments, treasury settlements, cards settlements) / retail branch / branch operations and direct sales staff to make sure the transactions are processed with error free manners through detecting and addressing the same according to policies, procedures and agreed SLAs.
• Perform and engage in special projects and assignments requested by top management.
• Monthly reporting to the CEO.
• Direct and daily reporting to the Head of operations (Head of support).
• Supervise and direct junior officers.
• Constant Monitoring to the bank’s direct investments.
• Constantly identifying all errors and potential breaches and problem solving as action taken by the Unit.
• The verification and vouchers checking which includes the verifications of branch, retail, treasury settlement, payments, cards operations transactions and reconciliation.
• Producing daily and weekly error reports to the Head of Support.
• Producing the performance analysis reports on all levels of staff based on their errors and including them in their KPI’s.
• Communicating targeted rectification dates and follow up on pending issues to be closed.
• Taking part in amending current procedures and proposing new controls.
• Implement action plans for continuous process improvements in order to enhance both processing efficiency and operational controls.
• Maintain escalation procedures for reporting potential operational risk items.
• Ensure the integrity of transactions input, procedure and circular updates, outputs and reconciliation.
As an Internal Control Supervisor/ Senior Supervisor:
• Conducting the day-to-day review on transactions performed by Central Operations Unit (Credit operations, payments, treasury settlements, cards settlements) / branch retail/ branch operations and direct sales staff to make sure the transactions are processed with error free manners through detecting and addressing the same according to policies, procedures and agreed SLAs.
• Perform and engage in special projects and assignments requested by top management.
• Monthly reporting to the CEO.
• Direct and daily reporting to the Head of operations (Head of support).
• Supervise and direct junior officers.
• Constant Monitoring to the bank’s direct investments.
• Constantly identifying all errors and potential breaches and problem solving as action taken by the Unit.
• The verification and vouchers checking which includes the verifications of branch, retail, treasury settlement, payments, cards operations transactions and reconciliation.
• Producing daily and weekly error reports to the Head of Support.
• Producing the performance analysis reports on all levels of staff based on their errors and including them in their KPI’s.
• Communicating targeted rectification dates and follow up on pending issues to be closed.
• Taking part in amending current procedures and proposing new controls.
• Implement action plans for continuous process improvements in order to enhance both processing efficiency and operational controls.
• Maintain escalation procedures for reporting potential operational risk items.
• Ensure the integrity of transactions input, procedure and circular updates, outputs and reconciliation.
As an Internal Auditor:
• To provide reasonable assurance on adequacy of controls.
• Ensure the Audit clients are in compliance with the policies and procedures of the Bank and CBK regulations.
• Defining control gaps.
• Raising group level observations in quarterly basis (bank wise level risky areas) and recommend adding new controls.
• To take part in planning and setting objective, scope and assessment of available controls.
• Preparing the assignment’s Audit Programs and steps.
• Defining implications of errors and exceptions.
• Preparing reports with recommending best practices and risk mitigating controls.
• Developing working papers of documented findings.
• Responsible for coordination with external auditors.
• Follow up.
• Applying audit standards when performing assurance activity.
As an Internal Auditor:
• To provide reasonable assurance on adequacy of controls.
• Ensure the Audit clients are in compliance with the policies and procedures of the Bank and CBK regulations.
• Defining control gaps.
• Raising group level observations in quarterly basis (bank wise level risky areas) and recommend adding new controls.
• To take part in planning and setting objective, scope and assessment of available controls.
• Preparing the assignment’s Audit Programs and steps.
• Defining implications of errors and exceptions.
• Preparing reports with recommending best practices and risk mitigating controls.
• Developing working papers of documented findings.
• Responsible for coordination with external auditors.
• Follow up.
• Applying audit standards when performing assurance activity.
As an Internal Auditor:
• To provide reasonable assurance on adequacy of controls.
• Ensure the Audit clients are in compliance with the policies and procedures of the Bank and CBK regulations.
• Defining control gaps.
• Raising group level observations in quarterly basis (bank wise level risky areas) and recommend adding new controls.
• To take part in planning and setting objective, scope and assessment of available controls.
• Preparing the assignment’s Audit Programs and steps.
• Defining implications of errors and exceptions.
• Preparing reports with recommending best practices and risk mitigating controls.
• Developing working papers of documented findings.
• Responsible for coordination with external auditors.
• Follow up.
• Applying audit standards when performing assurance activity.
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