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Talal Salah Abbas Elhaj Hussain, Corporate Trainer IT Instructor

Talal Salah Abbas Elhaj Hussain

Corporate Trainer IT Instructor ·ResModTec

United Arab Emirates

Master's degree, Information Systems - Management

Work experience

Total years of experience: 12 years, 0 months

Corporate Trainer IT Instructor

November 2023 - Present

ResModTec

Abu Dhabi, United Arab Emirates

November 2023 - Present

Located in Majnoon Oil Field, Basra Iraq. Training Center.
As an IT Instructor, I am adept at creating comprehensive course materials and lesson plans, delivering engaging lectures,
and facilitating hands-on labs to impart essential IT concepts and skills.
•I provide ongoing guidance and support to students, addressing questions and evaluating their comprehension of industry-specific
technologies. Additionally, I offer mentorship to help students apply IT solutions to industry challenges.
Company industry:
Oil & Gas
Job role:
Information Technology

Technical Support

March 2019 - Present

EPI Laboratory Khartoum Sudan

March 2019 - Present

Job role:
Information Technology

IT Support Engineer

November 2018 - November 2018

Haggar Group Co

November 2018 - November 2018

Successfully providing primary technical support that includes, Identifying, diagnosing, and resolving 1st and 2nd level problems for users of the mainframe, PC software, hardware, and local network, alongside to primary Service Desk requests and incidents support to 1000+ users among group of 6 companies.
Job role:
Information Technology

Systems And Network Administrator

May 2016 - October 2018

Adiyat Marketing and Distribution Co.

Khartoum Bahri, Sudan

May 2016 - October 2018

- Administrating Active Directory, baking up users and systems data and maintain File share structure.
- Overseeing security of all systems, installing antivirus protection, Activate and develop data security policies, alongside with monitoring of network use, continually develop and update network efficiency including planning and setting up new LAN points and purchasing all the necessary equipment’s, Maintain upcountry connections and internet efficiency.
- Administrating and troubleshooting CCTV.
- Coordinate with Service Providers to maintain SLA’s.
Company industry:
FMCG
Job role:
Information Technology

Technical Support

March 2014 - May 2016

Adiyat Marketing & Distribution Co. ltd

March 2014 - May 2016

Khartoum North
- Setting up hardware according to user’s specifications, assisting the users in carrying out their normal day to day operations on the computers in addition to Planning and scheduling a periodic preventive maintenance to ensure the stability of the company data and time.
- Monitor and Maintain “Sales Automation system and Application” Best Performance, including 1st line troubleshooting and handling Salesmen Data synchronizing process, and Training of New Employees on using Sales System.
- Support and assist in other projects/rollouts/initiatives support and Keeping Track of the purchases and suppliers SLA’s.
Company industry:
Marketing
Job role:
Information Technology

Education

Future University

December 2020

December 2020

Master's degree, Information Systems - Management

Sudan

GPA (point): 3.65 out of 4

GPA (point): 3.65 out of 4

Master of Science (M.S.) - Management Information Systems Future University, Khartoum - Nov 2017 - Nov 2020 Top of class with the highest distinction
View attachment

Future University

March 2013

March 2013

Bachelor's degree, Telecommunications Engineering

United Arab Emirates

Music Over IP (Distributed Orchestra) Graduation Project A*
View attachment

Skills

Help Desk Management
Expert
Help Desk Management
Expert
Servers
Expert
Servers
Expert
IT Infrastructure
Expert
IT Infrastructure
Expert
Troubleshooting
Expert
Troubleshooting
Expert
Networking Concepts
Expert
Networking Concepts
Expert
ACTIVE DIRECTORY
Expert
ACTIVE DIRECTORY
Expert
ANTI VIRUS
Expert
ANTI VIRUS
Expert
AUTOMATION
Expert
AUTOMATION
Expert
COMPUTER HARDWARE
Expert
COMPUTER HARDWARE
Expert
LAN
Expert
LAN
Expert
MARKETING
Expert
MARKETING
Expert
NETWORKING
Expert
NETWORKING
Expert
POLICY ANALYSIS
Expert
POLICY ANALYSIS
Expert
PURCHASING
Expert
PURCHASING
Expert
SALES
Expert
SALES
Expert
Help Desk Management
Expert
Help Desk Management
Expert
Servers
Expert
Servers
Expert
IT Infrastructure
Expert
IT Infrastructure
Expert
Troubleshooting
Expert
Troubleshooting
Expert
Networking Concepts
Expert
Networking Concepts
Expert

Social profiles

Personal Website
Personal Website

URL removed due to policy violation. Please contact support for further information.

Languages

Arabic
Expert
English
Expert
German
Expert